Michael Jackson
Milton,DE
Summary
Proven leader with a track record of enhancing operational efficiency and profitability at OMG Dining. Skilled in leadership and team building, adept at fostering employee loyalty and client satisfaction. Excelled in inventory control and customer relations, driving significant improvements in processes and team dynamics. Achieved notable success in optimizing team performance and increasing sales through strategic management and motivational techniques.
Overview
6
6
years of professional experience
Work History
General Manager
OMG Dining
04.2020 - Current
- Managed budget implementations, employee reviews, training, schedules,
- Managed a diverse team of Front of house staff, fostering a positive work environment and high employee satisfaction.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Warehouse Manager
Atlantic Liquors
10.2018 - 11.2019
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Education
High School Diploma -
Palm Desert High School
Palm Desert, CA06.2009
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Time Management
- Training and coaching
- Customer Relations
- Staff Management
- Team Leadership
- Inventory Control
- Employee Scheduling
- Motivation
Timeline
General Manager
OMG Dining
04.2020 - Current
Warehouse Manager
Atlantic Liquors
10.2018 - 11.2019
High School Diploma -
Palm Desert High School