Michael Jackson

Driver /Commercial Driver and Safety Trainer

Walmart Transportation, LLC

Searcy, AR

05.1999 - 06.2024

Answered questions from workers regarding safety issues or concerns.
Led teams of risk management and operational personnel in development of hazard analyses and risk assessments.
Conducted safety training or education programs to demonstrate use of safety equipment.
Researched new technologies related to workplace safety in order to keep up-to-date with industry standards.
Investigated accidents and incidents to determine root causes and recommend corrective actions.
Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.
Developed and delivered presentations related to health and safety topics.
Determined root causes of accidents via in-depth investigations and identified potential prevention strategies to mitigate future risk.
Surveyed techniques used in transportation regarding use and storage of chemical agents and toxic materials.
Participated in job hazard analyses when necessary in order to evaluate risks associated with specific tasks or operations.
Provided feedback on performance during training sessions and offered suggestions for improvement.
Maintained accurate records of all training activities including attendance logs.
Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
Identified areas of risk and developed solutions to reduce potential accidents.
Participated in business safety committee meetings and health and safety audits.
Worked effectively in team environments to make the workplace more productive.
Worked with cross-functional teams to achieve goals.
Managed household errands and other essential duties.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Assisted with customer requests and answered questions to improve satisfaction.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Conducted testing of software and systems to ensure quality and reliability.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Identified needs of customers promptly and efficiently.
Operated equipment and machinery according to safety guidelines.
Maintained updated knowledge through continuing education and advanced training.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Utilized various software and tools to streamline processes and optimize performance.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Utilized GPS systems for navigation during trips.
Inspected vehicles for mechanical items and safety issues and performed preventative maintenance when necessary.
Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Carried out emergency roadside repairs when needed such as replacing tires or jumpstarting batteries.
Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
Followed regular schedule of pickups for individual customers and groups.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Complied with all applicable traffic laws while operating commercial vehicles in order to maintain safe driving records.
Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
Conducted daily DOT pre-trip inspections according to set checklist.
Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
Fulfilled back haul orders and spotted trailers in loading yard.
Notified dispatch team if any delays occurred due to weather conditions or traffic congestion.
Demonstrated knowledge of Department of Transportation rules and regulations related to trucking industry including hazardous material transportation regulations.
Ensured that cargo was properly secured within the trailer before departure from each stop.
Inspected truck for defects and safe operating condition before, during and after trips.
Responded quickly and efficiently to requests for assistance from other drivers on the road.
Maintained accurate logs of working hours or of vehicle service or repair status, following applicable state and federal regulations.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Performed regular inspections and completed vehicle repairs.
Reported any incidents encountered on the road to supervisors immediately upon return from trip.
Checked vehicle's equipment and supplies, such as tires, lights, brakes, gas, oil, water and loading equipment.
Followed delivery instructions from dispatchers or other personnel regarding routes, deliveries or pickups.
Obtained signatures needed to complete and process paperwork.
Worked well with dispatchers to communicate route and schedule changes.
Processed shipment documents neatly and efficiently for each load.
Verified the accuracy of shipping documents to ensure that goods are delivered to correct addresses.
Communicated effectively with customers and dispatch personnel via two-way radio systems.
Performed pre-trip inspections prior to departing on each route ensuring compliance with DOT regulations.
Recorded expenses and maintained receipts.
Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
Maintained ongoing communications with operations center personnel to keep teammates informed.
Observed driving regulations and safety procedures, maintaining excellent safe driving record.
Prepared detailed reports outlining trip, vehicle and passenger details.
Loaded and unloaded cargo in a safe manner according to company guidelines.
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Operated commercial trucks over long distances while adhering to strict timelines set by clients or employers.
Used pallet jack and forklift to load and unload products at distribution centers and route locations.
Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
Assisted in completing paperwork related to freight bills, invoices and other required documents.
Maintained safe driving habits to protect property and general public on roadways.
Provided excellent customer service by responding promptly to inquiries about shipments or services offered.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Hooked and unhooked trailers from tractor and converter dollies.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
Managed unexpected emergencies and route changes with calm and professionalism.
Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
Reacted decisively and quickly to protect spoilage.
Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Updated and maintained databases with current information.
Achieved cost-savings by developing functional solutions to problems.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Completed routine maintenance and repair.
Managed inventory and supplies to ensure materials were available when needed.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Operated a variety of machinery and tools safely and efficiently.
Completed day-to-day duties accurately and efficiently.
Participated in training sessions regarding safe driving practices and defensive driving techniques.
Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Monitored traffic conditions and applied defensive strategies to avoid accidents.
Assisted in loading and unloading vehicles to ensure safe transport of goods.
Drove trucks to and from job sites to deliver supplies.
Delivered packages to customers in a timely and efficient manner.
Achieved consistently high customer scores due to exceptional service.
Coordinated with team members and remained flexible in work scheduling to meet service needs.
Assisted with loading and unloading freight when necessary.
Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
Operated standard warehouse equipment to assist with loading and unloading of deliveries.
Managed time efficiently when making multiple stops along designated routes.
Performed basic maintenance tasks such as checking oil levels, tire pressure.
Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
Operated a variety of vehicles safely in diverse weather conditions.
Transported clients to specified destinations safely and on-time.
Reported any vehicle malfunctions or accidents immediately to management.
Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
Enhanced customer satisfaction by providing courteous and professional service.
Documented daily mileage, gas, and other data.
Kept accurate records of deliveries and customer signatures.
Interacted with customers pleasantly to meet needs and drive satisfaction.
Logged deliveries, drop-off times and special conditions in company system.
Managed time effectively to meet tight delivery deadlines.
Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Demonstrated professional conduct with clients to deliver outstanding customer service.
Checked loads to ensure that cargo was secure and distributed evenly.
Maintained accurate logs of vehicle inspections and repair status.
Determined most expedient trip by mapping out driving routes ahead of time.
Ensured vehicle cleanliness and performed regular maintenance checks.
Adhered to company policies and procedures related to safety and security standards.
Verified the contents of inventory loads against shipping papers.
Provided excellent customer service by responding promptly to customer inquiries and complaints.
Performed pre-trip inspection checks and reported problems to supervisor.
Completed necessary paperwork and documentation for deliveries.
Collected payments for goods delivered or unloaded.
Utilized GPS navigation systems to plan efficient routes for deliveries.
Followed routes assigned by dispatchers to meet delivery objectives.
Delivered goods and services to customers on time and in excellent condition.
Loaded and unloaded merchandise efficiently to meet demanding route targets.
Coordinated with warehouse staff for efficient cargo loading and unloading.
Performed minor vehicle maintenance tasks to prevent disruptions.
Checked vehicle after shift for damage.
Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
Adhered to traffic laws and regulations to prevent accidents.
Maintained confidentiality of sensitive materials during transport.
Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Adapted to changing routes or schedules as required by the employer.
Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
Demonstrated ability to handle emergency situations calmly and effectively.
Saved fuel by leveraging GPS to identify faster routes.
Reported any incidents involving the truck or its cargo to management immediately.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
Secured merchandise, avoiding damage during transportation.
Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
Picked up clients from specific locations to transport and drop off at destinations.
Communicated effectively with dispatch and customers to provide status updates.
Inspected vehicles for mechanical items and safety issues prior to operating them.
Utilized GPS and maps for efficient route planning.
Maintained delivery schedules without compromising safety.
Managed fuel consumption and expenses for vehicle operations.
Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.

Overview

Work History

Safety Manager

Driver /Commercial Driver and Safety Trainer

Education

High School Diploma -

Skills

Timeline

Safety Manager

Driver /Commercial Driver and Safety Trainer

High School Diploma -

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