Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Websites
References
Timeline
Generic

Michael Jandegian

Denver,CO

Summary

Dynamic Account Manager with a proven track record at Tryg Group LLC, excelling in contract negotiation and customer relationship management. Skilled in project management and HVAC estimating, I consistently drive account growth and enhance client satisfaction through innovative solutions and effective team building. Recognized for delivering exceptional results in high-pressure environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Account Manager

Tryg Group LLC
Lakewood, CO
05.2019 - Current
  • Cultivated relationships with key decision-makers and influencers within client organizations.
  • Negotiated contracts with clients, maximizing profitability and ensuring mutual benefits.
  • Managed projects from initiation through completion, maintaining high standards of quality.
  • Estimated HVAC PMs, BAS Controls Projects, and Mechanical Projects accurately and efficiently.
  • Maintained detailed records of all customer interactions in the CRM system to enhance tracking.
  • Represented company at trade shows and conferences, promoting brand visibility and networking opportunities.
  • Contributed to brainstorming sessions, generating innovative ideas for business development initiatives.
  • Identified upselling and cross-selling opportunities to maximize account growth and revenue generation.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Generated leads through cold calling activities.

Shipping Supervisor

SUPERVALU INC. Grocery Supply Chain Service
Denver, CO
03.2014 - 04.2019
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Monitored workers and reviewed completed work for proper performance.
  • Resolved customer complaints related to shipment discrepancies or delays in a timely manner.
  • Investigated lost packages or delayed deliveries with carriers or customers.
  • Conducted regular audits of inventory levels stored in warehouses to ensure accuracy.
  • Performed regular inspections of warehouse areas to identify potential hazards or issues requiring corrective action.
  • Supervised shipping personnel to ensure efficient and accurate completion of tasks.
  • Provided training to new employees on the proper operation of equipment and safety protocols.
  • Coordinated with carriers to schedule pick-up and delivery times for shipments.
  • Completed day-to-day duties accurately and efficiently.

Route Sales Manager

Deep Rock Water
Denver, CO
04.2007 - 02.2014
  • Investigated any discrepancies between invoices, delivery orders, and returns from customers.
  • Trained and supervised new route drivers on safety procedures, customer service, and company policies.
  • Established efficient route plans for drivers to ensure timely deliveries of products.
  • Communicated regularly with key clients to maintain positive relationships, assess needs and promote new products and services.
  • Maintained long-term relationships with customers and clients.
  • Resolved customer complaints regarding sales and service.
  • Directed and coordinated products, services and sales activities.
  • Held route sales representatives accountable for issues and general sales.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed routine maintenance and repair.
  • Provided Smith training and defensive driving training for my direct employees.

Education

Associates of Basic Studies

Front Range Community College
Westminster, CO
05-1995

Skills

  • Project management
  • Contract negotiation
  • Customer relationship management
  • HVAC estimating
  • CRM utilization
  • Account growth
  • Product knowledge
  • Team building
  • Sage 100 expertise
  • Sales development
  • Client meetings
  • Lead generation

Affiliations

  • Black Belt in Judo
  • Weightlifting and Cardio
  • Gardening

Certification

  • Retail Management Certification
  • Niagra 4 Training
  • Heat Pump Training Certification
  • Microsoft Excel
  • Microsoft Word Documents

Languages

Spanish
Professional

References

References available upon request.

Timeline

Account Manager

Tryg Group LLC
05.2019 - Current

Shipping Supervisor

SUPERVALU INC. Grocery Supply Chain Service
03.2014 - 04.2019

Route Sales Manager

Deep Rock Water
04.2007 - 02.2014

Associates of Basic Studies

Front Range Community College

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Michael Jandegian