Michael Jannazzo
Spring,Texas
Summary
Developed technical skills in fast-paced, hands-on environment with focus on equipment maintenance and repair. Transitioning into new field, leveraging problem-solving abilities and technical expertise to drive results. Dedicated to applying practical knowledge in diverse and challenging settings.
Offering strong foundation in technical aptitude and quick learner ready to thrive in hands-on environment. Brings ability to grasp complex systems and mechanical skills necessary for equipment installation and maintenance. Ready to use and develop troubleshooting capabilities and technical know-how in [Desired Position] role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Level 1 Field Technician
Terracon Consultants Inc.
02.2024 - 04.2025
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Delivered high-quality work by diligently following standard operating procedures.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
Host/Cook
Grimaldi's Coal Brick Oven Pizzeria
01.2022 - 03.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Education
High School Diploma -
Homeschool
Spring, TXSkills
- Field operations
- Workplace safety
- Professional communication
- Data collection
- Safety management
- Equipment maintenance
- Fleet maintenance
Certification
ACI Certified
Timeline
Level 1 Field Technician
Terracon Consultants Inc.
02.2024 - 04.2025
Host/Cook
Grimaldi's Coal Brick Oven Pizzeria
01.2022 - 03.2023
High School Diploma -
Homeschool
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