Michael J. DeLeon
San Jose,CA
Summary
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
17
17
years of professional experience
Work History
Office Manager
Wayfair
11.2022 - Current
- Building/suite maintenance
- Ensure permits are up to date
- Verify lighting, plumbing, paint, vendor management, vendor contracts, general safety
- Collaborate with on-site housekeeping vendor and manage relationship
- Submit tickets, request services as needed
- Send/receive mail
- Supply orders daily/weekly as needed
- Office supplies, pantry/kitchen, beer/cider kegs
- Employee support
- Printing Wayfair badges, building access cards
- Communication from building maintenance teams (ie
- Elevators are not working, fire alarm testing, site-specific information)
- Resolving and responding to Service Now tickets in a timely manner
- Cross collaboration
- Collaborate with other TDCs to align on priorities and processes
- Deliver site-specific information to on-site Director and on-site Talent manager
- Share feedback with Field Manager for any on-going or urgent issues
- Training and development
- Continuously thinking creatively for improvement/innovations
- Share updates with Boston for site-specific information on Wayfair Hub
- Stay up-to-date with Apps/processes updates and share knowledge
Move coordinator/ Office Services
C&W@Intuitive Surgical
12.2021 - 11.2022
- Supervise daily move crew for all onsite event setups, office and equipment moves and furniture installs
- Manage all signage requests for conference rooms, cubicles and lab spaces
- Complete quarterly audits to ensure all employees cube numbers match floor plans, as well as furniture audits for Conference rooms and common space areas
Office Coordinator/MAC Manager
CBRE@Waymo
03.2021 - 09.2021
- Overseen desktop swaps and pod reconfigurations in multiple buildings to ensure all Waymo spaces were Covid-19 compliant
- Coordinated and executed all weekly office moves
- Managed all furniture deliveries to Waymo’s future HQ
- Overseen decommission of several Google rented spaces Waymo was subletting, including E-Waste, Trash Disposal and Sending any furniture that would be kept to our offsite storage vendor
Facility Services at Office Coordinator/ MAC manager
Dropbox
01.2012 - 01.2021
- Coordinate and execute all weekly office moves and building relocations; including vender management over multiple, simultaneous crews for IT, furniture installers, and movers
- Assist in the opening off all Dropbox HQ expansions, HQ relocations, and the relocation of our Austin, TX office
- Manage seating plan through space planning tool, Office Space, for up to date facilities and IT coordination, shipping and receiving data, move planning, and employee wayfinding
- Oversee all incoming new hire placement to ensure a seamless and welcoming new hire experience
- Collaborate with IT to create an internal exit process for all employee terminations for proper desk maintenance and resets
- Facilities Help desk coordinator for our internal ticketing system, Zendesk, to ensure all tickets are responded to in a timely manner and assigned to the correct team members; this includes management of all day-to-day facilities service requests for customer satisfaction: ergonomics, kitchen issues, office supply requests and janitorial issues
- Execute office event setups to support all onsite events with on time configurations; includes event break down on time and reset
- Manage Facilities supply inventory and maintain purchase orders through multiple, various vendors: U Line, Office Depot, Grainger
- Trained in several different facility ticket and maintenance tracking software programs such as Fiix and PlanGrid
Facility Services at Facebook Facilities Service Technician
Flagship@ FaceBook
01.2008 - 11.2012
- Monitor and resolve tickets through Atlas work order system with an emphasis on customer service
- Patch, prime, touch-up, and complete paint services
- Knowledge of basic plumbing, lighting, electrical, and able to use various power tools
- Support executive staff requests with white glove service
- Support day to day operations
- Execute event set-up and resets
- Support various high profile celebrity and politicians visits, including the President of the United States, Barack Obama
Education
Diploma -
Mt. Pleasant High School
San Jose, CA06.2006
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Scheduling and calendar management
- Mail handling
- Staff Management
- Supply Management
- Expense Reporting
- Financial Tracking
- Event Coordination
- MS Office
Timeline
Office Manager
Wayfair
11.2022 - Current
Move coordinator/ Office Services
C&W@Intuitive Surgical
12.2021 - 11.2022
Office Coordinator/MAC Manager
CBRE@Waymo
03.2021 - 09.2021
Facility Services at Office Coordinator/ MAC manager
Dropbox
01.2012 - 01.2021
Facility Services at Facebook Facilities Service Technician
Flagship@ FaceBook
01.2008 - 11.2012
Diploma -
Mt. Pleasant High School
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