Michael J. DiNunzio
Mission Viejo
Summary
Excellent customer service skills and communication with guests, customers, and co-workers. More than 8 years of experience in the restaurant business in all aspects. Honest, reliable, and responsible, with excellent references. Very loyal and outgoing, while maintaining professionalism. Always eager to learn something new, and put in full effort to get the job done.
Overview
9
9
years of professional experience
Work History
Server
Morton’s Steakhouse Anaheim
Anaheim
01.2025 - Current
- Impeccable table etiquette and presentation skills
- Proficiency in wine pairing and beverage service
- Skillfully promoting premium menu items to enhance the dining experience and increase sales
- Ability to assist in planning and executing special events, private parties, and banquets with precision and attention to detail
- Describing dishes in an enticing and informative manner
Server
Del Frisco’s Grille Irvine Spectrum
Irvine Spectrum
12.2022 - 01.2025
- Customer service and the ability to connect with guests
- Communicate effectively with both customers and kitchen staff
- Successfully handles more than one task at a time
- Able to thrive in dynamic environments, ready to handle fast-paced shifts
- Never sacrificing quality for speed
- Fast and efficient on POS systems, as well as carefully using credit card processors and handling cash sales
- Always maintaining a positive and friendly attitude
- Quickly and thoroughly memorizing menu items to provide guests with the best suggestions
Service/Sales Porter
Mercedes Benz Foothill Ranch
Foothill Ranch
03.2022 - 12.2022
- Performing vehicle inspections for any damage, stains, and scratches
- Maintained vehicle lot neat and orderly
- Deliver customers and dealerships vehicles with the upmost quality
- Always adhered to company policies
- Vacuumed Vehicle interior and upholstery for Clients
- Managed Merchandise shipments appropriately
- Replenished fluids, tire pressure, key batteries when needed
Fry cook and cashier
Raising Canes Laguna Hills
Laguna Hills
11.2016 - 03.2022
- Loyal and hardworking with many employees and individuals.
- Employee of the Quarter in March of 2017.
- Opened 4 Raising Canes Restaurants in San Diego, Oxnard, Visalia, and Bakersfield. As well as supported Raising Canes restaurants in Minnesota, Kentucky, and Corona.
- Became a Certified Trainer in 2017, always willing to make sure the employee is performing high standards as well as staying focused during situations.
- Great with communication with all employees as well as management.
- Outstanding customer service on all levels.
- Filled out training books, as well as performance reviews
Education
High School -
El Toro High School
Lake Forest, CA01.2019
Skills
- Great team player
- Cashier and cook
- Customer service
- Attention to detail
- Outgoing, professional, and courteous
- Thriving in a fast-paced environment
- Fantastic with employees and management
- Certified trainer
Timeline
Server
Morton’s Steakhouse Anaheim
01.2025 - Current
Server
Del Frisco’s Grille Irvine Spectrum
12.2022 - 01.2025
Service/Sales Porter
Mercedes Benz Foothill Ranch
03.2022 - 12.2022
Fry cook and cashier
Raising Canes Laguna Hills
11.2016 - 03.2022
High School -
El Toro High School
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