Summary
Overview
Work History
Education
Skills
Phone
Timeline
Generic

Michael Jennison

Wilbraham,MA

Summary

Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.

Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

23
23
years of professional experience
2003
2003
years of post-secondary education

Work History

Owner

Jennison Home Improvement
Wilbraham, MA
04.2019 - Current
  • Managed daily operations of home improvement projects and renovations.
  • Supervised a team of skilled tradespeople to ensure quality workmanship.
  • Coordinated schedules for project timelines and client consultations.
  • Developed relationships with suppliers for materials and equipment procurement.
  • Implemented safety protocols to maintain a secure work environment.
  • Oversaw customer service to address client inquiries and concerns effectively.
  • Trained new employees on tools, techniques, and company standards.
  • Evaluated project progress and adjusted workflows to meet demands efficiently.
  • Maintained relationships with existing clients by providing superior customer service.
  • Managed daily operations of business, including hiring and training staff.
  • Oversaw budgeting and financial management.
  • Identified new opportunities for growth, expansion, and diversification.
  • Provided direction and guidance to employees.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Created marketing campaigns to attract new customers.
  • Reviewed legal documents related to business operations.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Developed policies and procedures for the organization.
  • Led startup and creation of operational procedures and workflow planning.
  • Collaborated with other owners on joint ventures and shared resources.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Area Sales Manager

SolarCity
Leominster, MA
07.2015 - 10.2018
  • Recruiting and training of new hires per corporate guidelines and requirements.
  • Monitoring performance of sales team individuals, and coaching those individuals to increase production and efficiency.
  • Scheduling and conducting sales meetings, including sales trainings, performance evaluations, goal setting, as well as individual organization and production.
  • Averaged six installs of PV Systems per month, with a close rate of 70%.
  • Managed regional sales strategies for solar energy products and services.
  • Trained and mentored sales representatives to improve performance and knowledge.
  • Conducted market analysis to identify trends and opportunities in solar sales.
  • Collaborated with marketing teams to create promotional materials for outreach campaigns.
  • Oversaw customer service efforts to ensure satisfaction with solar installations.
  • Implemented training programs on product features and benefits for staff and clients.
  • Managed a team of sales representatives in order to achieve maximum results.
  • Provided training and guidance on product knowledge, selling techniques and customer service.
  • Monitored sales team performance and provided effective training to help each reach targets.
  • Developed and implemented strategic sales plans to accommodate corporate goals.
  • Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
  • Penetrated new markets by investigating competitor products, services, and trends.
  • Conducted market research to identify customer needs and trends.
  • Identified new business opportunities within the region through networking activities.
  • Interacted regularly with senior management to discuss current strategies and future plans.
  • Conducted field rides with sales personnel to provide in-the-field coaching and training.
  • Led, coached and developed employees to achieve sales goals.

Energy Consultant

SolarCity
Rocky Hill, Connecticut
01.2015 - 07.2015
  • Generation of leads via door-to-door, cold calls, home shows, and other various community events.
  • Guide residential customers through entire sales process, from generation of lead through installation.
  • Designed Solar PV systems using SolarCity proprietary software specific to individual homes' energy usage and needs.
  • Graduated to Consultant Mentor, began management training by working with three new- hires for their first 90 days of employment.
  • Averaged seven installs of PV Systems per month.
  • Developed customized solar solutions to meet client specifications and goals.

Sales/Leasing Consultant

Metro Jeep Dodge Ram
Chicopee, MA
03.2013 - 12.2014
  • Assisting customers to find cars that match their preferences.
  • Working in conjunction with financiers to determine specific qualifications of potential clients.
  • Negotiating financial feasibilities, overcoming objections, and closing the sale.
  • Maximizing dealership sales by meeting or exceeding monthly sales quotas.
  • Maintaining certifications to sell new Chrysler, Dodge, Jeep, and Ram vehicles.
  • Consistent monthly sales averaged 11 cars.

Sales/Leasing Consultant

Bertera Chrysler Jeep Dodge Ram
West Springfield, MA
10.2012 - 03.2013
  • Identifying potential clients' needs regarding performance, safety, and options.
  • Received training to develop negotiation techniques which were utilized to increase close rates and to overcome objectives.
  • Passed required coursework and trainings to become Certified Chrysler, Jeep, Dodge, Ram New Car Sales Consultant.
  • Consistent monthly sales averaged 13 cars.

Sales Consultant

Thrifty Car Sales
Westfield, MA
03.2010 - 10.2012
  • Received introduction to the sales industry.
  • Primary method of customer contact was through cold calls and mailing.
  • Extensive training regarding credit application and assisting potential clients through the credit approval process.
  • Began training and usage of CRM software.
  • Consistent monthly sales averaged 8 cars.

Carpenter

Ace Fire and Water Restoration
West Springfield, Massachusetts
06.2008 - 05.2012
  • Constructed and installed cabinetry for residential and commercial restoration projects.
  • Collaborated with teams to ensure compliance with safety regulations during restoration work.
  • Operated power tools and equipment for efficient material cutting and shaping.
  • Prepared job sites by clearing debris and ensuring proper material storage.
  • Maintained tools and equipment, ensuring operational readiness for each project phase.
  • Used various carpenter's hand tools, portable power tools and standard measuring instruments.
  • Performed various carpentry duties, including both rough and finish carpentry.
  • Operated power tools safely when performing carpentry tasks such as drilling holes into lumber pieces.
  • Maintained a clean job site at all times by disposing of debris properly after each shift.
  • Repaired or replaced damaged or defective parts using power tools and equipment.
  • Repaired or replaced damaged structures or components.
  • Promoted team safety by keeping work areas free of hazards.
  • Fabricated staircases, doors, window frames and other wooden components for buildings.

Laborer/Construction Skilled Laborer

Framing and Finish Carpentry
Enfield , CT
06.2002 - 05.2008
  • Assisted carpenters in framing and finishing tasks on residential projects.
  • Operated hand and power tools for cutting, shaping, and installing materials.
  • Maintained a clean and organized worksite to ensure safety and efficiency.
  • Collaborated with team members to complete tasks on schedule.
  • Followed safety protocols during all construction activities on job sites.
  • Loaded and unloaded materials for carpentry projects as needed.

Education

Minnechaug Regional High School
Wilbraham , MA

Skills

  • Project management
  • Budgeting
  • Client consultation
  • Process improvement
  • Safety compliance
  • Sales strategies
  • Team leadership
  • Market analysis
  • Customer relationship management
  • Effective communication
  • Employee training
  • Problem solving
  • Time management
  • Networking
  • Growth strategy implementation
  • Consulting
  • Business launch
  • Labor relations
  • Marketing tactics
  • Partnership development
  • Customer relations
  • Strategic project planning
  • Project estimating
  • Contract management
  • Bidding processes
  • Client service
  • Brand strategy planning
  • Business management
  • Budget development
  • Business marketing
  • Negotiation
  • Relationship building
  • Client engagement optimization
  • Staff management
  • Verbal and written communication
  • Business development
  • Sales leadership
  • Operations management
  • Sales oversight
  • Marketing

Phone

cell, (413)886-2153

Timeline

Owner

Jennison Home Improvement
04.2019 - Current

Area Sales Manager

SolarCity
07.2015 - 10.2018

Energy Consultant

SolarCity
01.2015 - 07.2015

Sales/Leasing Consultant

Metro Jeep Dodge Ram
03.2013 - 12.2014

Sales/Leasing Consultant

Bertera Chrysler Jeep Dodge Ram
10.2012 - 03.2013

Sales Consultant

Thrifty Car Sales
03.2010 - 10.2012

Carpenter

Ace Fire and Water Restoration
06.2008 - 05.2012

Laborer/Construction Skilled Laborer

Framing and Finish Carpentry
06.2002 - 05.2008

Minnechaug Regional High School

Similar Profiles

CREATE PROFILE
Michael Jennison
Want your own profile? Build for free at Resume-Now.com