Summary
Overview
Work History
Education
Skills
Certification
Assessments
Personal Information
Timeline
Generic

Michael Jewsome

Atlanta,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Operation Manager

Kuehne+Nagel
Ellenwood, GA
02.2023 - 10.2023
  • Developed and implemented operating procedures to ensure safety, accuracy, and efficiency of operations.
  • Monitored staffing levels to meet production goals while controlling labor costs.
  • Established performance metrics and monitored progress towards meeting operational targets.
  • Conducted regular meetings with staff to address issues and review progress.
  • Determined equipment requirements for new projects and coordinated installation timelines with vendors.
  • Performed daily maintenance checks on equipment to maintain optimal performance standards.
  • Coordinated the training of new operators in accordance with company policies and procedures.
  • Evaluated operator performance regularly and provided feedback as necessary.
  • Resolved conflicts between personnel in a timely manner to ensure smooth operations.
  • Analyzed data from process control systems to identify opportunities for improvement.
  • Reviewed reports of material usage, waste, downtime, cycle time., to determine areas needing corrective action or improvement initiatives.
  • Identified cost savings opportunities through the implementation of improved processes and efficiencies.
  • Collaborated with other departments to coordinate activities related to production scheduling.
  • Ensured compliance with all applicable regulations regarding safety, environmental protection, quality assurance.
  • Maintained records of production output, downtime events, inventory counts.
  • Prepared weekly, monthly, quarterly reports on operational performance for management review.
  • Implemented changes in working practices or systems based on feedback from employees.
  • Developed strategies for reducing overtime costs while maintaining production targets.

Field Service Technician Crew Lead

Clean Earth Environmental
Doraville, GA
10.2020 - 12.2022
  • Completed all necessary paperwork for service calls in a timely manner.
  • Collaborated with other technicians to resolve complex issues quickly and efficiently.
  • Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
  • Prepared detailed reports documenting service activities performed on each job site.
  • Delivered outstanding customer service on field visits to meet corporate guidelines.
  • Wrote detailed service reports describing work completed, issues and recommendations.
  • Drove and maintained company vehicle, keeping in peak condition.
  • Handled telephone support calls to determine issues and provide solutions.
  • Collaborated with team members to assess performance needs.
  • Communicated with vendors, upper management and peers.
  • Conducted daily staff meetings to review progress and discuss upcoming tasks.
  • Provided guidance and support to team members in order to ensure successful completion of tasks.
  • Monitored employee performance and provided feedback for improvement.
  • Assigned work duties, monitored workflow, and evaluated results.
  • Mentored newly hired crew members to prepare each for job roles.
  • Monitored task completion to meet company standards for performance.
  • Managed multiple employees in various job tasks throughout phases of project completion.

Waste Management Specialist

City of Atlanta
Atlanta, GA
05.2012 - 10.2020
  • Assessed waste management needs and developed strategies to reduce environmental impact.
  • Conducted research on new waste management technologies, regulations, and trends.
  • Organized and facilitated educational training sessions on proper waste disposal methods.
  • Monitored compliance with local, state, and federal laws related to waste management.
  • Created reports documenting progress towards meeting established goals for reducing hazardous materials in landfills.
  • Coordinated with contractors to ensure efficient collection of recyclables and safe disposal of non-recyclable materials.
  • Evaluated current practices used by clients in order to identify areas where improvement is needed.
  • Ensured that all equipment used in the handling of hazardous materials was properly maintained according to safety standards.
  • Inspected recycling centers regularly for potential hazards or violations of regulations.
  • Identified opportunities for improving efficiency in the collection and transport of solid wastes.
  • Prepared detailed reports outlining findings from investigations into complaints about improper disposal of wastes.
  • Administered program to identify and classify regulated products for storage, transportation and disposal to ensure regulatory compliance through third party classification vendor management.
  • Participated in development of spill prevention programs and hazardous waste rules and regulations, recommending corrective actions for hazardous waste problems.
  • Checked permits and regulations for environmental projects.
  • Determined site violation reports to investigate, coordinating compliance and enforcement activities with other government agencies.

Forklift Operator

FedEx Ground
Forest Park, GA
06.2008 - 05.2012
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
  • Inspected loads prior to lifting to determine weight distribution and stability.
  • Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
  • Loaded pallets onto trailers for shipment.
  • Transported materials between storage areas, loading docks and delivery vehicles as needed.
  • Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
  • Reported any damages or malfunctions of equipment immediately to supervisor and manager.
  • Checked expiration dates on products prior to stocking shelves or shipping out orders.
  • Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
  • Kept record of daily activities such as number of items moved or handled throughout the day.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Adhered strictly to company policies concerning operation of material handling equipment.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Prepared finished stock for shipment by identifying, pulling and packing product.

Education

Alabama State University
11.2009

Skills

  • Labor Relations
  • Data Analysis
  • Organizational Management
  • Workflow Optimization
  • Document Control
  • Business Development
  • Performance Reporting
  • Maintenance Planning
  • Program Administration
  • Inventory Management
  • Logistics Oversight
  • Production
  • Process Improvement
  • Performance Monitoring
  • Customer Service
  • Goal Setting
  • Productivity Improvement Specialist
  • Quality Assurance and Control
  • Customer Relationship Management (CRM)
  • Workforce Training
  • Multi-Unit Operations Management
  • Building and Facility Management
  • Team Leadership
  • Schedule Oversight
  • Management
  • Cultural Awareness
  • Problem-Solving
  • Delegation
  • Technology
  • Onboarding and Orientation
  • Business Strategy Development
  • Warehouse Operations
  • High-Pressure Environments
  • Logistics Management
  • Process Improvement Strategies
  • Procedure Development
  • Staff Training
  • Performance Evaluations
  • Process Improvements
  • Schedule Management
  • Staff Management
  • Operations Management
  • Inventory Control
  • Goal Attainment

Certification

  • Forklift Certification
  • Driver's License
  • Pallet Jack Certification

Assessments

  • Work style: Reliability, Proficient, 09/01/23
  • Forklift safety, Proficient, 09/01/23
  • Manufacturing fit, Proficient, 09/01/23

Personal Information

Relocation: Anywhere

Timeline

Operation Manager

Kuehne+Nagel
02.2023 - 10.2023

Field Service Technician Crew Lead

Clean Earth Environmental
10.2020 - 12.2022

Waste Management Specialist

City of Atlanta
05.2012 - 10.2020

Forklift Operator

FedEx Ground
06.2008 - 05.2012

Alabama State University

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Michael Jewsome