MICHAEL J. JEAN
Laurelton ,NY
Summary
Fluent in Haitian Creole and functional French. Conducted regular case conferences with clinicians and interns for supervision and consultation; reviews psychiatric case records and selects cases for discussion. Developed and communicated effective job coaching and employment plans with clients to understand their goals and ambitions. Assisted clients to discover and overcome their personal barriers and set goals. Supervised a staff of8 clinicians in assessing social, emotional and economic causes of problem behavior and mental or emotional disorders. Developed and modified treatment and approved alternative plans, termination or transfer of cases and responsible for assignment and reassignment of employee caseload.
Overview
23
23
years of professional experience
Work History
Assistant Coordinating Manager
Queens Hospital Center
05.2024 - Current
- Established strong partnerships with external stakeholders including clients, vendors, and regulatory agencies for successful project outcomes.
- Reduced operating costs by identifying inefficiencies and implementing cost-saving measures within department processes.
- Promoted a culture of continuous improvement by encouraging open communication channels among team members for sharing ideas and best practices.
- Improved company reputation through diligent coordination of events, marketing campaigns, and public relations efforts.
Clinical Supervisor
Mt. Carmel Guild Behavioral Health Services PACT Program
10.2006 - 07.2016
- Conferred with staff regularly regarding techniques used, case progress, and related matters for the purpose of promoting and evaluating professional development and assuring quality of care, as well as reviewed work in progress
- Provided education and prevention services, skill building classes, community and school trainings, and presentations as required
- Conducted and supervised Illness Management and Recovery Group
- Coordinated the assignment of cases, conducts staff meetings and provides training; schedules staff to provide for clinic coverage; evaluates work performance; assists in disciplinary proceedings
- Maintained a small caseload or handled some of the more complexed cases; performed a variety of direct clinical, diagnostic, treatment, and outreach services
- Participated in the establishment or revision of policies, procedures, guidelines, goals and objectives
Direct Support Personnel
Family Residence & Essential Enterprises, Inc.
05.2013 - 06.2014
- Provided supervision, counseling for clients during daily activities, accompanied during appointments and skills building activities
- Developed and implemented individual treatment plans clients
- Updated resident case notes on a daily basis and taught ADL skills
Behavioral Therapist
Ultimate Consultation, Inc.
05.2004 - 01.2012
- Provided supervision, counseling for clients during daily activities, accompanied during appointments and skills building activities
- Developed and implemented individual treatment plans clients
- Updated resident case notes on a daily basis and taught ADL skills
Community Liaison
Queens Hospital Center
07.2002 - 09.2006
- Monitored adult psychiatric patient activities upon discharge of unit
- Conducted group sessions on discharge planning
- Managed therapy session appointments for psychiatrists at the child and adolescent clinic
- Served as member of the Mobile Crisis Team
Education
Master of Arts - General Psychology
Adelphi University
New York05.2004
Bachelor of Arts - Psychology
York College
New York05.2000
Skills
- Clinical training
- Team supervision
- Staff scheduling
- Clinical assessment
Timeline
Assistant Coordinating Manager
Queens Hospital Center
05.2024 - Current
Direct Support Personnel
Family Residence & Essential Enterprises, Inc.
05.2013 - 06.2014
Clinical Supervisor
Mt. Carmel Guild Behavioral Health Services PACT Program
10.2006 - 07.2016
Behavioral Therapist
Ultimate Consultation, Inc.
05.2004 - 01.2012
Community Liaison
Queens Hospital Center
07.2002 - 09.2006
Master of Arts - General Psychology
Adelphi University
Bachelor of Arts - Psychology
York College
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