Michael J. Kapolis
Milton
Summary
In my most recent role I have been the Lead Assistant at Wollaston Golf Club. Since then I have been supporting senior Managers and Professionals in decision making and improved productivity at our Club. I have managed administrative and functions, scheduling, logistics, meetings and provide follow-up on important projects and initiatives. I have strong organizational and communication skills with attention to detail and accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Assistant Golf Professional
Wollaston Golf Club
03.2022 - Current
- Ran successful Major Golf Tournaments using Golf Genius including a 196 player invitational (The Fallon Cup), Member Guests, Member Tournaments, Outings, etc.
- Directly assisted in merchandising, increasing Revenue from $500,000 to $750,000 since started in 2022
- Responsible for Scheduling of all Outside Operations Staff comprised of 25-30 employees
- Assisted with new hire processing and existing training programs for Golf Shop Staff and Outside Operations
- Actively involved with Clinics for Junior Golfers, Women, and Private Member Lessons
- Mentored and guided employees to foster proper completion of assigned duties.
- Assisted managers in all aspects of business and golf operations.
- Worked closely with management to provide effective assistance for specific aspects of club operations.
- Built relationships and provided a high level of customer service to both current and potential members.
Assistant Golf Professional
Belmont Country Club
04.2021 - 11.2021
- Educated customers on products and equipment, which provided information needed to make appropriate purchases.
- Oversaw training of services staff and other day-to-day activities on driving range.
- Assisted manager with making purchases for club pro shop.
Assistant Golf Professional
Plymouth Country Club
04.2020 - 12.2020
- Increased revenue 14% during employment.
- Coordinated the ordering, display and sales of merchandise in the Golf Shop utilizing the POS Software.
- Generated sales for the club from hard good and soft good merchandise.
- Promoted golf tournaments to increase exposure to membership using website/flyers.
- Built relationships and provided a high level of customer service to both current and potential members.
Operator
iGolf
10.2019 - 03.2020
- Started a Indoor Golf League for 26 teams of two, creating scorecards, figuring out handicaps, and scheduling matches without using Golf Genius
- Operated and scheduled the golf simulators for customers.
Assistant Golf Professional
Country Club of Halifax
05.2019 - 10.2019
- Scheduled entire golf operation, made up of 26 team members from the golf shop, outside operation and beverage cart within a defined payroll budget.
- Coordinated the ordering, display and sales of merchandise in the Golf Shop utilizing the POS Software.
- Administered the Head Professional with that day’s sales, calculation of rounds, and reconciliation of sales.
Assistant Golf Professional
Blue Hill Country Club
05.2016 - 01.2018
- First Internship for PGM Program
- Started as Outside Operations, however when Assistant Golf Professional unexpectedly quit I assumed the duties of that employee and fortunately was rehired for the next 2 summers as that role
- Responsible for tee times and merchandising sales.
- Assisted the Director of Golf and Head Professional in all golf operation duties
Golf Shop Assistant
Granite Links Golf Club
06.2015 - 08.2015
Caddy
The Country Club
05.2014 - 08.2015
Education
Graduated - Bussiness Marketing
Coastal Carolina University
Conway, SC 05.2020
Skills
- Scheduling expertise
- Decision-making
- Tournament Software - Golf Genius
Certification
PGA First Class Professional
Relevant Computer Competencies
- Proficient in Microsoft Office, Word, PowerPoint, Excel, and Publisher
- LinkedIn Certified in Advanced Social Media Strategy Training and SEO Foundations
- Google Ad Search Certifications (In Progress)
Hobbies and Interests
- Spending time with friends and family
- Playing and watching Golf
- Exercising
- Watching Football and Hockey
- Traveling to the beach
Activities
- Member of the High School Varsity Golf Team
- Member of the High School Varsity Hockey Team
Timeline
Lead Assistant Golf Professional
Wollaston Golf Club
03.2022 - Current
Assistant Golf Professional
Belmont Country Club
04.2021 - 11.2021
Assistant Golf Professional
Plymouth Country Club
04.2020 - 12.2020
Operator
iGolf
10.2019 - 03.2020
Assistant Golf Professional
Country Club of Halifax
05.2019 - 10.2019
Assistant Golf Professional
Blue Hill Country Club
05.2016 - 01.2018
Golf Shop Assistant
Granite Links Golf Club
06.2015 - 08.2015
Caddy
The Country Club
05.2014 - 08.2015
Graduated - Bussiness Marketing
Coastal Carolina University
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