Michael J. Morgan
Loganville
Summary
Results-driven operations and office management professional overseeing business operations, human resources, and workflow optimization across diverse sectors including multimedia, insurance, and corporate environments. Proven expertise in leading teams, managing budgets, and streamlining processes to achieve organizational goals while cultivating a culture of collaboration and accountability. Recognized for strong leadership abilities and strategic planning skills, complemented by a hands-on management style that enhances efficiency and productivity. Adept at navigating dynamic environments and driving cross-functional initiatives that deliver measurable results and elevate operational performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operations Manager
Majic Multi Inc.
01.2019 - Current
- Oversee daily operations for a multimedia company, including project management, payroll, budgeting, and staffing.
- Coordinate music video productions, studio sessions, and marketing campaigns from concept to completion.
- Manage accounts, vendor relations, and client invoicing while maintaining financial accuracy and timeliness.
- Direct social media marketing strategies to expand brand awareness and increase client engagement.
- Supervise 10+ creative and administrative team members, ensuring clear communication and efficient workflows.
- Develop and implement operational strategies that improve productivity and enhance overall performance.
HR Representative
AGS (American Gaming Systems)
01.2017 - 01.2019
- Managed onboarding, orientation, and employee training programs to support staff retention and compliance.
- Supported employee relations initiatives to foster a positive work environment and resolve workplace issues.
- Coordinated team-building activities and employee engagement events to strengthen company culture.
- Maintained HR documentation and compliance records in accordance with company and legal standards.
- Assisted with performance reviews and employee development programs to support organizational goals.
Account Manager / Insurance Processor
Assurant Insurance
01.2008 - 01.2017
- Administered client accounts and processed insurance claims with precision, confidentiality, and efficiency.
- Acted as primary liaison between clients, insurance carriers, and internal departments to resolve inquiries.
- Processed premium payments, verified coverage, and ensured all client records were up to date.
- Provided high-level customer service and maintained detailed documentation to meet compliance standards.
Education
Certified Professional Trainer - Exercise Science
International Sports Science Association
Carpinteria, CA11-2025
High School Diploma - undefined
Morant Bay High School
Skills
- Operations Management
- Office Administration
- Payroll & Budgeting
- Team Leadership
- Employee Relations
- Human Resources
- Project Coordination
- Compliance
- Client Relations
- Training & Development
- Process Improvement
- Project management
- Budgeting and forecasting
- Vendor management
- Client invoicing
Certification
- Master Trainer
- CPR/AED Certified
- Nutritionist
- Body Building Specialist
Awards & Recognition
President’s List, Honor Roll, GPA 3.25
Timeline
Operations Manager
Majic Multi Inc.
01.2019 - Current
HR Representative
AGS (American Gaming Systems)
01.2017 - 01.2019
Account Manager / Insurance Processor
Assurant Insurance
01.2008 - 01.2017
High School Diploma - undefined
Morant Bay High School
Certified Professional Trainer - Exercise Science
International Sports Science Association