Experienced project coordinator, with lengthy background in finance, risk assessment, hospitality, and customer service, seeking a new opportunity to utilize and expand qualities obtained over years of long-term employment
Overview
14
14
years of professional experience
Work History
Direct Lending Processor III
loanDepot
Foothill Ranch, CA
10.2020 - 03.2022
Oversaw loan applications from submission through funding
Coordinated collection of upfront conditions necessary for initial underwriting approval
Main point of contact between customer and numerous business partners including, but not limited to, sales, underwriting, title, closing, and notary
Mortgage Loan Coordinator E/P
Bank of America Home Loans
Roseville, CA, CA
04.2016 - 10.2020
Provided support to Platinum Sr. Lending Officer ensuring communication and cooperation with Fulfillment office
Provided support for primary lending officer on builder loans with KB Homes development community
Managed loan process from boarding through closing and all communication in between to ensure Close on time and pleasant customer experience
Managed clerical, administrative and loan processing duties for dedicated lending officer
Effectively communicated with customers via all forms of contact in order to provide updates and/or obtain required conditions
Mortgage Loan Specialist
Wells Fargo Home Mortgage
San Jose, CA
04.2015 - 04.2016
Processed loans in house for highest producing branch in nation
Managed loan process from submission through closing including all communication with clients, on- site sales team, and underwriting
Home Mortgage Associate
Wells Fargo Home Mortgage
San Jose, CA
04.2012 - 11.2013
Provided support to Senior Sales Manager ensuring communication and cooperation with Fulfillment office
Managed clerical, administrative and loan processing duties of sales office
Effectively communicated with customers via all forms of contact in order to provide updates and/or obtain required conditions
Managed pipeline between 80-120 loans from Point of Sale to Closing
Mortgage Loan Coordinator
Bank of America Home Loans
San Jose, CA
11.2011 - 03.2012
Provided support to Platinum MLO ensuring communication and cooperation with Fulfillment office
Managed clerical, administrative and loan processing duties of sales office
Effectively communicated with customers via all forms of contact in order to provide updates and/or obtained required conditions
Managed Platinum pipeline and loan process from Point of Sale to Closing.
Support Specialist II
Bank Of America Home Loans
San Jose, CA
04.2006 - 04.2011
Receipt and Distribution Administrator
Answered PBX calls and transferred to appropriate parties, answered general inquiries, resolved minor complaints as needed
Processed upfront disclosures in accordance to government guidelines and mailed accordingly with heavy attention on privacy practices
Scheduled appraisal inspections with third party service as requested
Responsible for running daily pipeline reports for management team for entire office as well as creating new reports in effort to enhance productivity
Logged in packages received prior to distribution
Resolved customer and vendor concerns with little oversight.
Loan Specialist II
Processed loans from post-application to closing managing pipeline of 20 -45 loans
Validated information provided prior to obtaining initial automated underwriting decision
Heavy daily borrower interaction. Requested conditions as required by underwriting, answered any inquiries, and resolved any issues
Corroborated data obtained and updated information in EDGE Calculated monthly income, debt-to-income ratios, and borrower assets
Ordered credit reports, credit report supplements, appraisals, and verified identities and employment
Prepared and shipped closing document/packages as required ensuring safe and secure receipt
Scheduled closing document signings between borrowers and multitude of escrow offices
Funder
Reviewed closing documents with extreme prejudice ensuring all signatures and/or initials were provided
Obtained required funding conditions per Conditions Management and closing package review
Ordered Hazard Insurance Declaration Pages from variety of insurance companies with special focus on required length of coverage and accurate loan information/loss payee clause
Reviewed HUD-1 settlement statements balancing funds exactly Responsible for wiring large sums of money to various bank accounts Shipped loan files and/or post closing documents via FedEx to corporate offices with tracking data entered into Carousel
Education
Associate of Science - Business Administration And Management
San Jose City College
San Jose, CA
05.2001 -
Associate of Science - Business Administration
De Anza College
Cupertino, CA
05.2001 -
Skills
Credit Risk Assessment
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Additional Information
Education and references available upon request
Timeline
Direct Lending Processor III
loanDepot
10.2020 - 03.2022
Mortgage Loan Coordinator E/P
Bank of America Home Loans
04.2016 - 10.2020
Mortgage Loan Specialist
Wells Fargo Home Mortgage
04.2015 - 04.2016
Home Mortgage Associate
Wells Fargo Home Mortgage
04.2012 - 11.2013
Mortgage Loan Coordinator
Bank of America Home Loans
11.2011 - 03.2012
Support Specialist II
Bank Of America Home Loans
04.2006 - 04.2011
Associate of Science - Business Administration And Management
San Jose City College
05.2001 -
Associate of Science - Business Administration
De Anza College
05.2001 -
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