Michael Johnson

Having served as a Sales Agent for a decade, I honed my skills in direct response marketing, My experience extends to supporting the TempurPedic customer support team, where I developed harmonious relationships with 85% of callers, showcasing my exceptional communication skills. As an Assistant General Manager I achieved a remarkable 35% increase in storage occupancy and a notable 11% decrease in the delinquency rate. My strategic initiatives boosted the bottom line by 10% within a single quarter, showing my ability to drive operational efficiency and achieve impactful financial results. My comprehensive profit and loss analysis skills further informed strategic decision-making, contributing to tangible overall business performance. In my role as a Production Worker at Rogue Bioscience, I saved the company $3,000 in repair and maintenance costs through innovative in-house solutions. This experience attests to my resourcefulness and commitment to perfecting processes for efficiency. Possessing excellent written and verbal communication skills, I am excited about the opportunity to contribute to the success of your organization.

• Saved the company $3,000 in repair and maintenance costs through in-house solutions
• Developed relationships with 85% new clients and typically exceeded sales goals by 10%.
• Promoted to Assistant Manager due to strong commitment to the overall success of the center and pro active problem solving initiatives that achieved significant increase in customer satisfaction scores by 15% in a six month period.
• Spearheaded a comprehensive quality assurance program that led to a 15% reduction in product defects and customer complaint
• Certifications and licenses
• Meta Social Media Marketing
• Google Professional Project Management Certificate

Technology:

Keeping up-to-date with the latest trends and advancements in technology, with a keen interest in emerging technologies like artificial intelligence and blockchain.