Michael Johnson

Responsibilities include Fire Alarm Operator duties along with supervising the on duty shift and the two Fire Alarm Operators assigned. Other duties include entering information into the CAD that is sent in by departments. Hiring for vacant shifts and assigning the overtime to eligable people.

Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch fire and EMS while tracking data in real-time environments. Relayed latest information to first responders via electronic means, telephone calls and radio responses. Read system maps and caller information, and documented details in system. Used critical thinking to break down problems, evaluate solutions and make decisions.

Operated a state-wide emergency telecommunications computerized console system on a rotating shift schedule, to receive emergency requests for police, fire, or medical assistance. Forwarded requests to specific public emergency service providers. Provided life sustaining instructions for medical emergencies until the arrival of responding medical personnel.

Respond to fire, ems, hazmat, and specialized rescue calls. Performed public ed and building inspections.