Michael Johnson

Hours worked per week: 37.5

Salary: $21.34

• Provide top tier customer service by carrying out safety and security procedures
• Conduct regular and random patrols around the business and perimeter
• Respond to incidents and problematic situations by problem solving in a calm manner.
• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Responded quickly to emergency situations to assess and deflect issues.

Hours worked per week: 42

Salary: $19.50

• Secured premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, access points
• Provided superb customer service for challenging people by being stern and polite
• Monitored staff shift schedule
• Performed and executed thorough and concise screening for trespassing, looters and frequent offenders.
• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Coached team members in techniques necessary to complete job tasks.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
• Worked different stations to provide optimal coverage and meet production goals.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
• Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
• Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.
• Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.

Hours worked per week: 40

Salary: $19.00

• Prevented and deterred theft and limited the loss of Company assets/products in the store
• Provided excellent customer service to patrons
• Gathered information and provided feedback about thefts and losses within the store
• Implemented and suggested changes to improve the effectiveness of the company’s loss prevention programs and strategies
• Conducted internal and external investigations.
• Collaborated with management to develop comprehensive loss prevention programs for company assets.
• Managed a team of security personnel, providing guidance and support to ensure their effectiveness in protecting company assets.
• Evaluated the effectiveness of current asset protection strategies, recommending adjustments as needed for continuous improvement.
• Improved store safety by ensuring proper maintenance and timely repairs of security equipment.
• Coordinated with other departments to ensure seamless integration of asset protection measures throughout the organization.
• Strengthened relationships with local law enforcement agencies, facilitating smooth communication during investigations.
• Increased efficiency in response time by creating streamlined reporting systems for incidents requiring immediate attention.
• Reduced losses due to theft by conducting thorough investigations and reporting incidents promptly.

Hours worked per week: 40

Salary: $17.00

• Investigated known or suspected internal and external theft
• Collaborated with local law enforcement agencies to report or investigate crime
• Identified and reported merchandise or stock shortages
• Maintained and documented security related incidents
• Maintained data spreadsheets aimed at the prosecution of repeat offenders.
• Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
• Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
• Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
• Trained new employees on company loss prevention protocols, contributing to a culture of accountability and vigilance.
• Conducted thorough investigations of suspected internal and external theft cases, leading to increased resolution rates.
• Developed targeted strategies for high-risk merchandise areas, minimizing losses due to theft or damage during transport or display.
• Facilitated strong communication between store staff and loss prevention team, fostering awareness and cooperation among all personnel.
• Assisted in the apprehension and prosecution of shoplifters, deterring future incidents.

Hours worked per week: 40

Salary: $16:50

• Served as Direct support point of contact observing and monitoring client behavior and responses to professional treatment
• Recorded client information on specialized charts and documents in the home
• Implemented treatment plans and made modifications where needed
• Reported unusual activity and behavior as required by company policy.
• Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
• Assisted clients with daily living tasks for increased autonomy and satisfaction.
• Participated in ongoing training programs to enhance knowledge base and stay current on best practices within the field.
• Provided transportation assistance as needed, enabling clients to access appointments, resources, or recreational activities safely.
• Improved client well-being by providing emotional support and fostering strong relationships.
• Advocated for clients'' rights, ensuring they receive appropriate services, accommodations, and support in line with their individual needs.
• Guided clients in building essential life skills such as budgeting, cooking, cleaning, and self-care routines for increased selfreliance.