Michael Johnson
Waldorf,MD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Wendy's
04.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Learned duties for various positions and provided backup at key times.
Stocker
Giant Food Stores
11.2022 - 03.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Professional Mover
D'West On The Move
05.2021 - 01.2022
- Ensured timely completion of moving projects by effectively managing time and resources.
- Negotiated challenging obstacles like narrow hallways or staircases with large furniture pieces while minimizing property damage risks.
- Adapted to changing client needs or requests during moves, ensuring a seamless experience that met expectations.
- Demonstrated excellent teamwork skills, collaborating with fellow movers to complete tasks quickly and accurately.
- Contributed to positive company reputation by providing exceptional customer service at all times.
- Assisted in the disassembly and reassembly of furniture, ensuring all items were properly protected during transport.
- Improved customer satisfaction by efficiently packing, loading, and unloading belongings with care and precision.
- Operated with safety and skill to avoid accidents and delays.
- Conducted pre-move assessments to accurately estimate labor requirements and necessary resources for each job.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Communicated with customers courteously and professionally to drive satisfaction.
- Inspected items for damage and reported issues to supervisor for resolution.
- Cleaned and maintained truck and other equipment to maintain optimum working condition.
Trash Collector
Republican Trash Company
01.2021 - 03.2021
- Alerted supervisors of setbacks immediately to maintain schedules and explain late pickups.
- Used hand signals to communicate with other workers or drivers.
- Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
- Contributed to a positive company culture by maintaining a strong work ethic and supportive attitude among coworkers.
- Immediately reported any unsafe situations or service related issues to dispatcher or supervisor.
- Increased recycling rates with thorough sorting and separation of materials during collection process.
- Attended and participated in scheduled training programs, briefings and meetings required by company or assigned by supervisor.
- Recorded time on route sheet at each customer stop.
Education
High School Diploma -
North Point High School
Waldorf, MDHVAC Installation And Repair
Center For Employment Training
05.2021
Skills
- Customer Service
- Work Ethic and Integrity
- Time management skills
- Cleaning and sanitizing
- Reliability and punctuality
- Written and verbal communication
- Decision-Making
- Teamwork and Collaboration
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
Certification
- HVAC Training- 08/2020-05/2021
Timeline
Stocker
Giant Food Stores
11.2022 - 03.2023
Cashier
Wendy's
04.2022 - 04.2023
Professional Mover
D'West On The Move
05.2021 - 01.2022
Trash Collector
Republican Trash Company
01.2021 - 03.2021
High School Diploma -
North Point High School
HVAC Installation And Repair
Center For Employment Training