Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Awards
Generic

Michael Johnson

Avondale Estates,GA

Summary

Experienced safety and DOT compliance professional with 12+ years in transportation management for a major fleet owner. Skilled in developing safety programs, ensuring regulatory compliance, and fostering a safety culture. Expertise in cost control, vendor negotiation, and systems engineering, with extensive knowledge of federal and state safety laws (DOT, FMCSR, OSHA). Currently overseeing all mechanical and collision repair programs for $100M+ in commercial vehicle assets and recognized with an Exceptional Achievement Award and President’s Award. Career progression from role at Carvana/DriveTime as Reconditioning Manager to Enterprise as Vehicle Operations Supervisor demonstrates a consistent track record of managing large operations while driving safety, cost control, employee development and compliance.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Vehicle Operations Supervisor

Enterprise Mobility
11.2023 - Current
  • Operate the preventative maintenance and collision repair program for a 12,000 car fleet of vehicles
  • Increased profitability by an average of $1.2 million per month over 18 month tenure.
  • Administer training and professional development for managers, technicians, management trainees, 3rd party vendors, and adjacent business lines.
  • Earned positive growth month over month for 15 consecutive months
  • Review, inspect and approve $90M of collision estimates per year.
  • Execute cost control and rate negotiations on $55M per year of preventative maintenance spend.
  • Strategize with dozens of 3rd party collision and mechanical vendors to increase vehicle production.
  • Implement best practices for regulatory and vehicle repair compliance standards aimed at reducing liability exposure.
  • Uphold ever-changing industry and manufacturer standards for repairing vehicles.
  • Provide support and guidance to corporate business divisions while prioritizing Safety, Brand and Cost Control.
  • Oversee audits of transportation safety management programs at Hartsfield-Jackson International Airport
  • Deliver annual performance reviews and administer weekly performance development meetings for a team of 48 employees.
  • Develop and implement comprehensive safety programs and policies for Fleet Safety & DOT Compliance.
  • Ensure compliance with state and federal DOT regulations.
  • Negotiate vendor contracts, recover manufacturer warranty repair expenses, and implement pioneering solutions and create proprietary efficiency systems that lower costs.
  • Perform in-field compliance audits in dynamic high-volume retail environments
  • Present and disseminate comprehensive and accurate daily reporting to monitor fleet health and vendor performance.
  • Condense highly technical data and reimagine the information as easy-to-follow guidance for a diverse corporate workforce.
  • Conduct DOT compliance and Safety management program assessments.
  • Coach mechanics on roadside tow-in inspections and rental agents on claim-writing best practices.
  • Provide expertise in Fleet Safety, DOT Compliance, ASE certification, ICAR repair standards and general safety-related issues.
  • Work cross-functionally with Risk Management, Business Management and Remarketing departments to ensure corporate policies effectively drive compliance while maximizing profits
  • Execute OSHA shop compliance to optimize employee safety
  • Administer vehicle safety audits to elevate brand standards and increase vendor accountability.
  • Collaborate with other departments to promote a culture of safety.
  • Participate in industry associations, trade school mentorship and safety events in the Atlanta community.
  • Support company mission, values, and uphold high standards of ethics and integrity.
  • Create continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Improve operational efficiency by streamlining processes and implementing time-saving strategies.
  • Contribute to long-term strategic planning discussions within the leadership team to help shape future direction for the Atlanta Airport.

Truck Vehicle Operations Supervisor

Enterprise Mobility
04.2022 - 11.2023
  • Mentored technicians and managers on best practices for operational excellence and process improvement.
  • Implemented training programs that enhanced staff performance and productivity levels.
  • Finished #1 on North American Matrix for FY' 2024.
  • Analyzed operational data to identify trends and recommend actionable improvements.
  • Ensured compliance with company policies, DOT regulations, brand standards, and local laws during daily operations.
  • Created vendor agreements for medium duty mechanical and body shops.
  • Achieved cost savings through diligent budget management and daily negotiation with vendors on pricing and contracts.
  • Improved safety standards by conducting regular audits and training sessions to maintain a low cost healthy fleet.
  • Developed and implemented training program for new hires, accelerating their time to full productivity.
  • Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
  • Oversaw risk management practices, ensuring compliance with regulatory standards and safeguarding assets.
  • Collaborated with executive leadership to inform strategic planning through financial analysis and forecasting.
  • Reduced operational costs by identifying areas for improvement and implementing cost-saving measures across various departments.
  • Spearheaded the implementation of a new financial reporting system, resulting in more accurate and timely data for decision-making purposes.

Branch Manager

Enterprise Holdings
12.2019 - 04.2022
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Achieved record growth and 'on-rent' milestones
  • Placed #1 in profitability for North American Truck Branches for Q2 of 2021

Reconditioning Manager

Carvana/DriveTime
05.2017 - 10.2018
  • Managed a retail-supporting 130-employee production shop for onsite collision repair, diagnostic, parts ordering, mechanical repair, sublet vendor management, emissions-testing, auto detailing and quality control operation.
  • Analyzed reconditioning metrics to identify areas for process improvement, driving initiatives that enhanced overall productivity.
  • Monitored employee performance, delivering constructive feedback during individual coaching sessions that resulted in improved skillsets across the team.
  • Optimized scheduling practices to reduce overtime expenses while still meeting project deadlines consistently throughout the year.
  • Developed customized reconditioning plans for unique vehicles or customer requirements, ensuring high-quality results tailored to specific needs.
  • Managed budgetary constraints effectively, prioritizing spending in alignment with departmental goals and revenue targets.

Branch Manager

Enterprise Holdings
04.2014 - 11.2016
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.

Education

Bachelor’s of Science - Business Administration

Auburn University
Auburn, AL
12.2010

Skills

  • Extensive knowledge of federal and state safety laws (DOT, FMCSR, OSHA)
  • Performance management and cost analysis
  • Risk trend analysis
  • Effective interpersonal communication abilities
  • Experienced in advanced data analysis techniques
  • Ability to drive clarity in ambiguous situations through direct and empathetic communication

Certification

OSHA-10

Languages

Spanish
Limited Working

Timeline

Vehicle Operations Supervisor

Enterprise Mobility
11.2023 - Current

Truck Vehicle Operations Supervisor

Enterprise Mobility
04.2022 - 11.2023

Branch Manager

Enterprise Holdings
12.2019 - 04.2022

Reconditioning Manager

Carvana/DriveTime
05.2017 - 10.2018

Branch Manager

Enterprise Holdings
04.2014 - 11.2016

Bachelor’s of Science - Business Administration

Auburn University

Awards

Exceptional Achievement Award - Vehicle Operations FY’24, President’s Award – Atlanta Airport FY’24, FY’25 #1 globally ranked region through Q1 – Atlanta Airport, Finished #1 on FY’23 North America Truck Vehicle Repair Matrix.

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