Michael Johnston Jr.
Rochester,NY
Summary
Responsible Chemical Operator with over a year and a half of manufacturing experience. Successful in conducting routine inspections, troubleshooting existing problems and responding to emergencies to promote operational efficiency. Forklift certified and adept in accurate batch recording.
Overview
9
9
years of professional experience
Work History
Chemical Operator
Arxada
08.2022 - Current
- Troubleshot process issues, efficiently resolving problems to maintain optimal production levels.
- Troubleshot equipment and process issues and restored optimum function to maintain production speed and meet quality goals.
- Entered data into batch ticketing system and checked information for accuracy.
- Enhanced production efficiency by optimizing chemical processes and equipment settings.
- Documented all work activities accurately, providing valuable data for future reference and analysis purposes.
- Ensured safe working environment by strictly adhering to safety protocols and guidelines during chemical operations.
- Maintained high-quality standards for finished products by conducting rigorous quality control tests.
- Actively participated in continuous improvement initiatives, suggesting ideas that led to increased performance metrics across the team.
- Tracked and documented production data to maintain accurate records.
- Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
Lead Assistant Manager
Speedway
03.2020 - 08.2022
- Assisted with new hire processing and existing training programs.
- Increased sales revenue with targeted marketing strategies and promotional initiatives.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Accomplished multiple tasks within established timeframes.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Maximized performance by monitoring daily activities and mentoring team members.
Full Time Lead Associate
Wegmans Supermarket
12.2018 - 03.2020
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Completed daily logs for management review.
- Answered constant flow of customer calls with minimal wait times.
- Responded proactively and positively to rapid change.
- Cross-trained and backed up other customer service managers.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Full Time Associate
Carbone's Pizzeria
07.2015 - 12.2018
- Trained and mentored junior staff on customer service strategies and techniques.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with daily tasks.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Upheld brand reputation through consistently producing visually appealing pizzas that met company presentation standards.
Education
High School Diploma -
Greece Athena High School
800 Long Pond Road, Rochester, New York 06.2016
Skills
- Operational Recordkeeping
- Data Recording Accuracy
- Critical thinking aptitude
- Chemical handling proficiency
- Safety protocol knowledge
Timeline
Chemical Operator
Arxada
08.2022 - Current
Lead Assistant Manager
Speedway
03.2020 - 08.2022
Full Time Lead Associate
Wegmans Supermarket
12.2018 - 03.2020
Full Time Associate
Carbone's Pizzeria
07.2015 - 12.2018
High School Diploma -
Greece Athena High School
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