Michael Jones
Charlotte,NC
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Technician
Quarterra
Charlotte, NC
10.2023 - Current
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
- Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
- Recovered refrigerant from old HVAC units prior to disposal according to local environmental regulations.
- Maintained and serviced HVAC systems and refrigeration equipment.
- Trouble shooting, repairing residential / light commercial systems
- Replaced worn out filters at regular intervals to improve air quality inside the premises.
- Assisted senior technicians with more complicated tasks such as replacing compressors or installing large air handlers.
HVAC Technician
Hawthorne
Fayetteville, NC
02.2022 - 06.2023
- Performed troubleshooting on HVAC systems to determine root cause of issues
- Conducted maintenance service on HVAC systems to increase the life expectancy of equipment and prevent costly repair work
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes
- Traveled to job sites for both scheduled and emergency appointments
- Inspected and tested refrigeration systems, safety devices, and controls to determine proper functionality
- Filled out detailed work orders for each job completed
- Read blueprints, diagrams, piping schemes, and engineering specifications to diagnose and repair units
- Repaired and replaced heating and air conditioning systems for commercial customers
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on the job site
- Supplied technical assistance to customers over the phone using simple troubleshooting techniques.
Inventory Specialist
Walmart Distribution
City, State
06.2021 - 10.2021
- Completed physical inventory counts each month
- Performed data entry and completed proper paperwork
- Recorded information, shortages, and discrepancies to keep records current and accurate
- Monitored and adjusted inventory levels to meet customer needs and demand
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Analyzed inventory trends to identify and prepare for potential issues and discrepancies
- Implemented systems for tracking and managing stock levels with accuracy and precision.
Generator Mechanic
United States Army
10.2017 - 05.2021
- Installed and maintained generator sets and equipment
- Carried out inspections on small and large capacity generators weekly
- Diagnosed and repaired mechanical issues on diesel, natural gas, and propane gensets
- Inspected and tested equipment to locate damaged or worn parts
- Recommended changes in circuitry or installation specifications to simplify assembly and maintenance
- Researched and identified new processes and technologies for improved tool maintenance
- Created and implemented innovative standard operating procedures to guide tool maintenance and repair activities.
Education
High School Diploma -
Vocational Education
Phoenix, AZ10.2021
Skills
- Certified HVAC Technician
- Hazardous Materials Training
- Charging Principles
- HVAC and Refrigeration Systems
- Leak Checks
- Diagnostic Techniques
- Piping and Brazing
- Technical Troubleshooting
Certification
- EPA type 2 certification
- CPO certification
- Welding certification
Timeline
Service Technician
Quarterra
10.2023 - Current
HVAC Technician
Hawthorne
02.2022 - 06.2023
Inventory Specialist
Walmart Distribution
06.2021 - 10.2021
Generator Mechanic
United States Army
10.2017 - 05.2021
High School Diploma -
Vocational Education
- EPA type 2 certification
- CPO certification
- Welding certification