Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Jones

Charlotte,NC

Overview

6
6
years of professional experience
1
1
Certification

Work History

Service Technician

Quarterra
Charlotte, NC
10.2023 - Current
  • Maintained accurate records of service calls, repairs, and parts used.
  • Diagnosed problems and determined solutions for various customer issues.
  • Responded quickly to emergency calls from clients needing immediate assistance.
  • Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
  • Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
  • Recovered refrigerant from old HVAC units prior to disposal according to local environmental regulations.
  • Maintained and serviced HVAC systems and refrigeration equipment.
  • Trouble shooting, repairing residential / light commercial systems
  • Replaced worn out filters at regular intervals to improve air quality inside the premises.
  • Assisted senior technicians with more complicated tasks such as replacing compressors or installing large air handlers.

HVAC Technician

Hawthorne
Fayetteville, NC
02.2022 - 06.2023
  • Performed troubleshooting on HVAC systems to determine root cause of issues
  • Conducted maintenance service on HVAC systems to increase the life expectancy of equipment and prevent costly repair work
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes
  • Traveled to job sites for both scheduled and emergency appointments
  • Inspected and tested refrigeration systems, safety devices, and controls to determine proper functionality
  • Filled out detailed work orders for each job completed
  • Read blueprints, diagrams, piping schemes, and engineering specifications to diagnose and repair units
  • Repaired and replaced heating and air conditioning systems for commercial customers
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on the job site
  • Supplied technical assistance to customers over the phone using simple troubleshooting techniques.

Inventory Specialist

Walmart Distribution
City, State
06.2021 - 10.2021
  • Completed physical inventory counts each month
  • Performed data entry and completed proper paperwork
  • Recorded information, shortages, and discrepancies to keep records current and accurate
  • Monitored and adjusted inventory levels to meet customer needs and demand
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
  • Analyzed inventory trends to identify and prepare for potential issues and discrepancies
  • Implemented systems for tracking and managing stock levels with accuracy and precision.

Generator Mechanic

United States Army
10.2017 - 05.2021
  • Installed and maintained generator sets and equipment
  • Carried out inspections on small and large capacity generators weekly
  • Diagnosed and repaired mechanical issues on diesel, natural gas, and propane gensets
  • Inspected and tested equipment to locate damaged or worn parts
  • Recommended changes in circuitry or installation specifications to simplify assembly and maintenance
  • Researched and identified new processes and technologies for improved tool maintenance
  • Created and implemented innovative standard operating procedures to guide tool maintenance and repair activities.

Education

High School Diploma -

Vocational Education
Phoenix, AZ
10.2021

Skills

  • Certified HVAC Technician
  • Hazardous Materials Training
  • Charging Principles
  • HVAC and Refrigeration Systems
  • Leak Checks
  • Diagnostic Techniques
  • Piping and Brazing
  • Technical Troubleshooting

Certification

  • EPA type 2 certification
  • CPO certification
  • Welding certification

Timeline

Service Technician

Quarterra
10.2023 - Current

HVAC Technician

Hawthorne
02.2022 - 06.2023

Inventory Specialist

Walmart Distribution
06.2021 - 10.2021

Generator Mechanic

United States Army
10.2017 - 05.2021

High School Diploma -

Vocational Education
  • EPA type 2 certification
  • CPO certification
  • Welding certification
Michael Jones