Summary
Overview
Work History
Education
Skills
Timeline
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Michael Jones

Broken Arrow,OK

Summary

Dynamic Owner and Senior Project Manager with extensive experience in managing business operations, client relations, and project estimating. Expert in developing client relationships, enhancing operational efficiency, and leading high-performing teams. Proven track record of driving business growth through strategic planning, financial management, and innovative marketing initiatives. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than [Number] years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience

Work History

Owner

ML Jones
01.2023 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Developed a high-performing team through effective recruitment, training, and performance management.
  • Implemented efficient systems for inventory management, order processing, and shipping logistics.
  • Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.

Managing Member

ML Jones
11.2015 - Current
  • Negotiated contracts with vendors, securing high-quality products at competitive prices while maintaining positive relationships.
  • Optimized supply chain operations by developing strong relationships with key suppliers, reducing lead times, and minimizing inventory costs.
  • Implemented innovative marketing campaigns that boosted brand awareness and generated new leads for the business.
  • Managed financial operations, including budgeting and forecasting, ensuring company stability and growth.
  • Developed and maintained client relationships, leading to increased customer satisfaction and repeat business.
  • Improved operational performance through continuous process improvement initiatives and best practice implementation.
  • Increased overall productivity by implementing efficient management strategies and streamlining processes.
  • Led monthly meetings to discuss business initiatives and brainstorm new ideas.
  • Enhanced team collaboration through regular meetings and open communication channels, resulting in improved project outcomes.
  • Fostered a supportive work environment by providing mentorship programs that focused on individual growth opportunities for employees.
  • Created positive working environment where employees felt valued.
  • Drove revenue growth by identifying potential business opportunities and establishing strong partnerships with key industry players.

Estimator /Senior Project Manager

ML Jones
01.2006 - Current
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
  • Gathered cost and material data for accurate and up-to-date information on material and labor costs.
  • Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
  • Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
  • Prepared material orders to complete projects on time and within budget.
  • Presented comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.
  • Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
  • Analyzed designs and performed accurate cost analysis.
  • Increased project accuracy by diligently reviewing specifications, drawings, and other documentation.
  • Analyzed and calculated field measurements, survey plans, and plot plans to create proposals and process work orders.
  • Assisted in securing high-value contracts by preparing competitive yet profitable bid packages tailored to client needs.
  • Conducted thorough site visits to gather essential information for precise estimates, minimizing potential change orders during construction phases.
  • Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
  • Analyzed subcontractor bids for completeness and accuracy, ensuring alignment with project requirements and budgets.
  • Mentored junior estimators in company processes and best practices, increasing the team''s overall effectiveness.
  • Reviewed completed projects'' actual costs compared against estimates as part of a continuous improvement process, refining future estimates based on lessons learned.

Journeyman Carpenter

ML Jones
05.2004 - Current
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated versatility as a journeyman carpenter with experience in both rough framing and finish work across diverse construction environments.
  • Installed and repaired woodwork, millwork and cabinetry.
  • Improved project efficiency by effectively managing carpentry tasks and maintaining a well-organized worksite.
  • Mentored apprentice carpenters, providing guidance on best practices for improved skill development and work efficiency.
  • Increased structural integrity of buildings through expert framing techniques, ensuring long-lasting durability.
  • Read and interpreted blueprints, sketches and specifications to understand job.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Coordinated movement of materials and equipment to job sites.
  • Strengthened communication among team members by implementing standardized reporting procedures, resulting in improved project efficiency.

Education

Bachelor of Science - Business Management

Rogers State University
Claremore, OK
05.2004

Associate of Science - Business

Independence Community College
Independence, KS
05.2001

High School Diploma -

Catoosa High School
Catoosa, OK
05.1999

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Project Management
  • Operations Management
  • Business Management
  • Business Planning
  • Strategic Planning
  • Project estimating
  • Staff Management
  • Financial Management
  • Business Development
  • Negotiation
  • Sales Leadership
  • Product branding
  • Bidding processes
  • Contract Management

Timeline

Owner

ML Jones
01.2023 - Current

Managing Member

ML Jones
11.2015 - Current

Estimator /Senior Project Manager

ML Jones
01.2006 - Current

Journeyman Carpenter

ML Jones
05.2004 - Current

Bachelor of Science - Business Management

Rogers State University

Associate of Science - Business

Independence Community College

High School Diploma -

Catoosa High School
Michael Jones