Michael Jones
Pendleton
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level construction & maintenance technician position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
TERO
CTUIR
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Barista
Starbucks
01.2023 - 08.2023
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Plumber
Keystone RV
07.2022 - 12.2022
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Inspected sewers and piping systems to assess quality and condition.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
- Measured, threaded, and cut materials to correct angles.
- Planned pipe system layout, installation and repair according to specifications.
Keno Runner
Wildhorse Resort and Casino
01.2022 - 07.2022
- Prepares cash count sheet
- Verify all funds received from or given to the vault
- Verify jackpot wins and process as outlined
- Verify slot ticket on computer data system
- Ensure customer satisfaction, casino play and return visits by providing prompt, efficient and friendly service
- Assisted patrons by resolving complaints, explaining house rules and variations of games.
- Monitored customers for violations of gaming regulations or casino policies.
- Determined winners to calculate and pay off winning bets and collect losing bets.
- Operated random number generating equipment.
- Operated cash registers to make change, receive payments and tally transactions.
- Managed payouts or collection of amounts at conclusion of wagers.
- Recorded number of tickets cashed and amount paid out after each race or event.
Produce clerk
Fred Meyers
05.2020 - 01.2021
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Processed payments and provided receipts to establish proof of transaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Cage Cashier
Wildhorse Resort and Casino
04.2020 - 10.2020
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
- Quickly and accurately counted drawers at start and end of each shift.
- Processed various cash transactions and answered gaming customer questions.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Protected customers by following information security procedures and maintaining confidentiality of transactions.
- Understood and consistently followed gaming commission rules governing establishment activities.
- Moved currency, coins and chips following exact security protocols.
- Verified and processed authorization forms for transactions.
- Performed check cashing for customers based on company policies.
- Checked customer identification and verified signatures for large transactions.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
Cashier
Speedway
11.2019 - 03.2020
- Ran the night crew
- Cleaned and sanitized store
- Stalked shelves
- Handled all vendors
- Placed orders
- Handled all customer service.
Shift Supervisor
Rite Aid
02.2019 - 06.2019
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Completed cash and credit card transactions accurately using POS software.
Youth sports coordinator
YMCA of the Greater Tri - Cities
09.2018 - 02.2019
- Set up sports equipment
- Site supervisor.
- Built trust with athletes and coaching staff by being courteous, respectful, responsible and professional at all times.
Screen printer
SunWest Sportswear
09.2017 - 05.2018
- Screen printing
- Heat pressing
- Clean and sanitize all screens
- Vinyl cutting
- Ran a 3D printer
- Place orders and prepare for customers.
Screen labor
Atomic Screen Printing
03.2017 - 09.2017
- Clean screens and decompose left over paint
- Burn screens with new images for orders
- Screen prep for press
- Box up all orders and label
- Coated screens at night to prepare for next business day.
Education
High School Diploma -
Kamiakin High School
Kennewick, WA06.2016
Skills
- Equipment Installation
- Groundskeeping
- Equipment Assembly
- Willing to Learn
- Hand and power tool use
- Decision-Making
- Facilities Painting and Repair
Timeline
TERO
CTUIR
11.2023 - Current
Barista
Starbucks
01.2023 - 08.2023
Plumber
Keystone RV
07.2022 - 12.2022
Keno Runner
Wildhorse Resort and Casino
01.2022 - 07.2022
Produce clerk
Fred Meyers
05.2020 - 01.2021
Cage Cashier
Wildhorse Resort and Casino
04.2020 - 10.2020
Cashier
Speedway
11.2019 - 03.2020
Shift Supervisor
Rite Aid
02.2019 - 06.2019
Youth sports coordinator
YMCA of the Greater Tri - Cities
09.2018 - 02.2019
Screen printer
SunWest Sportswear
09.2017 - 05.2018
Screen labor
Atomic Screen Printing
03.2017 - 09.2017
High School Diploma -
Kamiakin High School
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