Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Jones

Auburn

Summary

Accomplished Sales Director with a proven track record of driving bottom-line profits for over two decades. Skilled negotiator and team leader known for enhancing customer experience and executing successful sales strategies in the Home Improvement and Construction sector. Adept at building high-performing teams and implementing profitable sales plans to achieve business goals.

Overview

20
20
years of professional experience

Work History

Regional Pro Sales Direcrtor

Lowe's
05.2021 - Current
  • Led a high-performing sales team through effective coaching, mentoring, and performance management strategies that led to Region 18 increasing volume by 50%.
  • Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
  • Hired, trained and built high-performing team of sales representatives.
  • Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
  • Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.

Regional Field Merchant

Lowe’s
07.2020 - 05.2021
  • Create strategy and direction for specific categories that exceeds customer expectations and meets store standards.
  • Work directly with merchants to create appealing product assortments and strategies to gain market share.
  • Maintain strong, effective relationships with vendors, stores, District teams and Merchants.
  • Served as FLEX captain for the Northeast Division.

Store Manager

Lowe’s
07.2019 - 06.2020
  • Oversee Service, Sales and Operations execution for 50 million-dollar retail store.
  • Oversee transformation of store opportunities with engagement, service, merchandising and sales standards.
  • Build and support a strong culture that aligns to Lowe’s mission and core behaviors.
  • Leverage financial reports and business data to support decisions that positively impact store metrics.
  • Partner with District Manager to review and provide insight into District strategies and develop store specific plans.
  • Established a sales culture within store by driving the execution of all sales and service programs through Assistant Manager leadership teams.

Store Manager

Lowe’s
10.2018 - 05.2019
  • Oversee Service, Sales and Operations execution for a 30 million-dollar retail store.
  • Oversee transformation of store opportunities with engagement, service, merchandising and Pro Sales.
  • Implemented new sales culture by observing behaviors and giving timely feedback to leadership team.
  • Created atmosphere that supported associates with specific training that allowed them to be successful each day.
  • Worked with leadership team to adapt to company and industry changes while creating a culture that enabled the team to evolve in an Omni-Channel environment.

Store Manager

Lowe’s
07.2013 - 11.2018
  • Oversee Service, Sales and Operations execution for 34 million dollar retail store while increasing to a 43 million dollar retail store upon departing.
  • Oversee transformation of store opportunities with engagement and sales culture.
  • Created an engaging environment through consistent programs such as Morning/Evening meetings, Voice Team execution and training.
  • Increase Specialty Sales with daily focus on observations and feedback with Sales Specialist performed by Leadership team.
  • Received Store Manager of The Year honor in 2017.

Assistant Manager

Lowe’s
06.2005 - 06.2013
  • Held positions as Assistant Store Manager in multiple areas, Sales, Operations, Zone 1, Zone 2 and Zone 3.
  • Managed performance of associates against established goals, taking action and providing feedback when necessary.
  • Provided open and timely feedback, coaching, training and mentor members of the team and encouraged others to communicate openly and share constructive feedback.

Education

Regents Diploma -

Union Springs High School

Management Training Program - undefined

Lowe’s MTP

undefined

SMTP
Mooresville, NC

undefined

Ken Blanchard Leadership Institution

Skills

  • Communication
  • Problem Solving
  • Time Management
  • Execution
  • Critical Thinker
  • Employee Motivation
  • Process Improvements
  • Project Management
  • Sales strategies
  • Networking and relationship building
  • Presentations and public speaking
  • Goals and performance

Timeline

Regional Pro Sales Direcrtor

Lowe's
05.2021 - Current

Regional Field Merchant

Lowe’s
07.2020 - 05.2021

Store Manager

Lowe’s
07.2019 - 06.2020

Store Manager

Lowe’s
10.2018 - 05.2019

Store Manager

Lowe’s
07.2013 - 11.2018

Assistant Manager

Lowe’s
06.2005 - 06.2013

Management Training Program - undefined

Lowe’s MTP

undefined

SMTP

undefined

Ken Blanchard Leadership Institution

Regents Diploma -

Union Springs High School

Similar Profiles

CREATE PROFILE