Michael Jordan
Hollister,MO
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
30
30
years of professional experience
Work History
Asset Protection
Jack Henry & Associates
10.2022 - Current
- Adhered to asset protection programs and procedures to enforce audit compliance.
- Maintained accurate documentation of all asset protection activities, enabling prompt response to potential threats.
- Ensured accurate record-keeping by logging daily activities, incidents, and observations in asset protection logbook.
Gunner
Army Reserve
10.1997 - 05.2007
- Maintained high levels of physical fitness, meeting or exceeding all military standards and requirements.
- Adapted quickly to changing priorities and mission requirements, demonstrating exceptional flexibility under pressure.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Maintained required level of proficiency in use of firearms.
Parafab
United States Air Force, USAF
11.1995 - 07.1996
- Skilled at working independently and collaboratively in team environment.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
Telemarketer
Transaction Database
07.1994 - 09.1995
- Managed high volume of calls daily while maintaining professionalism and efficiency.
Education
High School Diploma -
Alan B Shepard High School
Palos Heights, IL06.1994
Skills
- Asset Protection
- Customer Service
Accomplishments
Presidential High Academics Award
Presidential Physical Fitness Award
National Defense Ribbon
Traveling
My wife and I enjoy traveling for concerts, theater, sporting events and even just to see new locations .
Timeline
Asset Protection
Jack Henry & Associates
10.2022 - Current
Gunner
Army Reserve
10.1997 - 05.2007
Parafab
United States Air Force, USAF
11.1995 - 07.1996
Telemarketer
Transaction Database
07.1994 - 09.1995
High School Diploma -
Alan B Shepard High School