Michael Scanlon
Shawnee,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I have relocated to the Kansas City area to be close to family.
Overview
26
26
years of professional experience
Work History
Park Supervisor
Community & Association Lifestyle Management
02.2011 - 10.2024
- Managed staff schedules and assignments, resulting in increased efficiency and productivity.
- Processed payroll to ensure on-time payment for park associates.
- Trained new employees on park policies and procedures, promoting a high standard of performance among staff members.
- Enhanced private park safety by implementing effective security measures, reviewed and enforced protocols relative to resident park IDs and had the opportunity to engage with private park members on a daily basis.
- Streamlined maintenance processes for improved park cleanliness and community member satisfaction overseeing the pool, tennis courts, basketball court, and lake access.
- Maintained pool equipment including all chemical treatment in accordance with safety regulations.
- Ensured compliance with all local, state, and federal regulations regarding parks management and operations.
- Collaborated with local community groups to organize events, fostering positive relationships and partnerships.
Onsite Manager
Independence Safety Storage
08.2009 - 01.2011
- Responsible for all onsite operations, preparing rental agreements, closing out rental units, collecting monthly rental payments, and daily bank deposits.
- Developed strong relationships with clients, resulting in repeat business and excellent referrals.
- Processed management reports and tracked occupancy statistics.
- Conducted regular site inspections to ensure compliance with regulatory requirements and company standards.
- Provided maintenance as needed to ensure proper functionality and cleanliness.
Mortgage Broker
Century Financial Group / Homes and Loans Direct
03.2005 - 04.2009
- Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
- Conducted financial assessments to determine borrower eligibility for various loan programs and pre-qualification, optimizing client outcomes.
- Presented, explained and processed home loan documents such as appraisals, surveys, title, homeowners insurance to borrowers, customer assets, and applications.
- Worked with as many as 15 Realtors in-office to ensure successful loan closings in a timely manner resulting in a positive client experience.
Licensed Realtor
Hudson Construction Group
04.2001 - 12.2003
- Communicated with clients to understand property needs and preferences.
- Specialized in new construction homes working with walk-in clients with a desire to build, reviewing model home options, customization opportunities, and lot differentiation.
- Compared other new construction properties in the area to determine competitive market prices.
- Wrote signature ready contracts for Buyers to purchase properties.
- Informed home buyer of sales, construction and warranty processes.
Loan Officer
21st Century Mortgage
08.1998 - 10.2000
- Developed strong relationships with customers through high levels of customer service.
- Developed strong relationships with local real estate agents, leading to increase in mortgage loan referrals.
- Developed strong partnerships with real estate agents, generating a consistent pipeline of referrals and new business opportunities.
- Submitted loan applications to underwriter for verification and recommendations.
- Secured mortgages for Buyers, specializing in refinancing existing mortgages.
- Coached new loan officers on best practices, providing constructive feedback to support their professional growth.
Education
Associate of Arts - Psychology And Business
New Mexico Junior College
Hobbs05-1984
Skills
- Customer service
- Facility maintenance
- Worksite safety
- Team Leadership and collaboration
- Problem-solving
- Time management
- Excellent communication & organizational skills
- Attention to detail
Timeline
Park Supervisor
Community & Association Lifestyle Management
02.2011 - 10.2024
Onsite Manager
Independence Safety Storage
08.2009 - 01.2011
Mortgage Broker
Century Financial Group / Homes and Loans Direct
03.2005 - 04.2009
Licensed Realtor
Hudson Construction Group
04.2001 - 12.2003
Loan Officer
21st Century Mortgage
08.1998 - 10.2000
Associate of Arts - Psychology And Business
New Mexico Junior College
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