Michael Kabuye
Vacaville,CA
Summary
I am Enthusiastic and eager to contribute to team success through hard work, attentive to detail and excellent organizational skills. Clear understanding of tasks and training in mind. Motivated to learn, grow and excel in responsibilities at work and even out of work.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
Vacaville, CA
10.2020 - Current
- Restock display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Perform to ensure customer loyalty by using strong relationships and abilities to resolve customer problems.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every 30min.
- Maintain regular and consistent attendance and punctuality.
Customer Relations/Administrative Assistant
Watoto Ministies
Kampala , Kampala
07.2018 - 04.2020
- I Created unified messaging of public relations efforts in conjunction with advertising campaigns by working closely with marketing peers.
- I Handled 10 calls per week to address customer inquiries and concerns.
- I Performed duties in accordance with all applicable standards, policies regulatory guidelines to promote safe working environment.
- I Monitored all company inventory to ensure stock levels databases were updated.
- I Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- I Successfully maintained clean, valid driver's license and access to reliable transportation.
- Developed team communications and information for meetings.
- I managed Ministry's merchandise ensured proper sales at all available avenues for exposure.
- I run budgeting and managed budgeting period.
- I used to ensure customer satisfaction after every purchase through feedback.
Special Events Assistant
Watoto Ministries
Kampala , Kampala
05.2016 - 07.2018
- Delivered smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
- Supervised onsite team of 100 people, including caterers, audio-visual technicians, and facility management team.
- Strategized long-term business needs while driving attendee feedback for process improvements.
- Selected and ordered décor and event materials.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
- Arranged transportation reservations, hotel room blocks, and beverage and food flat fees for future events.
- Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
- I ensured customer satisfaction at every event to Vendors, volunteers, people who would be at event, and those on team.
Education
Some College (No Degree) -
Kajjansi Progressive
Kampala Uganda Some College (No Degree) - Computer Networking
CISCO
Kampala Some College (No Degree) - Customer Experience And Digital Marketing.
Catered Institute Of Marketing
Kampala Skills
- Soft Selling
- Graphic design
- Friendly and outgoing
- Retail management
- Cash Handling
- Fluent in English
- Opening and closing duties
- Sales expertise
- Excellent math skills
- Hospitality service expertise
- Conversant in Cameras
- Excellent Memory
- Conflict Resolution
- Exceptional Customer Service and Satisfaction
- Microsoft Office
- Adobe Creative Cloud (Indesign, Photoshop and LightRoom)
Timeline
Barista
Starbucks
10.2020 - Current
Customer Relations/Administrative Assistant
Watoto Ministies
07.2018 - 04.2020
Special Events Assistant
Watoto Ministries
05.2016 - 07.2018
Some College (No Degree) -
Kajjansi Progressive
Some College (No Degree) - Computer Networking
CISCO
Some College (No Degree) - Customer Experience And Digital Marketing.
Catered Institute Of Marketing