Michael Kalu
Conroe,TX
Summary
Proactive Administrative Assistant with extensive experience in office administration, customer service, and data management. Expert in managing communication, organizing filing systems, and maintaining confidentiality of sensitive information. Strong problem solver and critical thinker with excellent communication skills and a commitment to driving efficiency and accuracy.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
DFW Consolidated Healthcare Services
05.2020 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained inventory of office supplies and placed orders.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Arts - Criminal Justice
The University of Texas At El Paso
El Paso, TX06-2022
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Computer Proficiency
- Customer Relations
- Critical Thinking
- Strong Problem Solver
- Appointment Scheduling
- Meticulous attention to detail
- Professional Communication
Timeline
Administrative Assistant
DFW Consolidated Healthcare Services
05.2020 - Current
Bachelor of Arts - Criminal Justice
The University of Texas At El Paso
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