Summary
Overview
Work History
Education
Skills
Websites
Personal Reference
Previous Employer
Certification
Affiliations
Timeline
Generic
Michael Karsh

Michael Karsh

Portland,OR

Summary

Dynamic Operations Manager with extensive experience at Whole Foods Co-op, specializing in financial reporting and stakeholder relationship management. Proven track record in enhancing operational success through clear communication of shared goals and consistent data reporting. Skilled in metrics analysis and fostering collaborative relationships to drive organizational soundness. Actively seeking to leverage expertise to optimize operations at Kitchen Kaboodle.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Operations Specialist

Kitchen Kaboodle
Portland, OR
09.2023 - Current
  • Coordinated with logistics teams to ensure timely delivery of goods and services to 4 locations in Portland.
  • A/P and credit management. Supervision of staff to ensure
    accurate pricing and allocation of product.
  • Data management and manipulation for presentation to various stakeholders.
  • Implementation of SOPs and systems to streamline operational visibility for work flow.
  • Building proficiency in Celerant back office systems.
  • Keyholder.

Operations Manager

Whole Foods Co-op
Duluth, USA
10.2022 - 07.2023

Company Overview: Whole Foods Co-op is a community-owned retail food establishment set to exceed $23 million in sales in this fiscal year. It comprises two separate operations in Duluth, about five miles from each other with significantly divergent s.hopper demographics

  • Oversight and development of the budget for the fiscal year for the entire organization and segmented by store including:
  • Developed variable margins by subdepartment to ensure bottom line profitability after all costs
  • Developed sales goals based on past-performance, new initiatives and segmented with reference to the strengths and weaknesses of each location
  • Responsibility for all regulatory compliance reporting and in-person inspections including Organic Standards, health department, fire, and safety
  • Participated as a lead negotiator in three successive union negotiations as well as participation in mediations and grievance handling
  • Participated in strategic planning as well as weekly reporting on performance metrics to relevant teams
  • Interface with the board of directors as designated interim General Manager
  • Oversight of all maintenance and repairs for two retail buildings and associated properties
  • Whole Foods Co-op is a community owned retail food establishment set to exceed $23m in sales in this fiscal year
  • It comprises two separate operations in Duluth, about five miles from each other with significantly divergent shopper demographics

Store Manager

Whole Foods Co-op
Duluth, USA
01.2017 - 01.2022
  • Much the same duties as above except focused on daily operations of a specific location, including during the COVID pandemic
  • Oversight of 60+ staff members and their management teams including working conditions, evaluations, and corrective actions
  • Oversight of daily execution of display and sales objective
  • Budgeting and planning for capital and nondepreciable expenses on an annual basis
  • Ensuring the smooth access to resources for maximal success for all teams in a fast-paced retail operation

Produce Manager

Whole Foods Co-op
Duluth, USA
01.2000 - 01.2017
  • Managed a team to purchase, prepare, display, and actively promote a full line of certified organic produce
  • As a part of this process, I developed a pars-based ordering system that worked with weekly sales projections and actual item-level sales to maintain tight inventory while ensuring attractive displays with a compelling range of offerings
  • Whole Foods Co-op is a community owned retail food establishment set to exceed $23m in sales in this fiscal year
  • It comprises two separate operations in Duluth, about five miles from each other with significantly divergent shopper demographics

Education

BS - Business Administration

College of Saint Scholastica
Duluth, Minnesota
01.2003

Continuing Undergraduate Studies -

University of Minnesota, Duluth
Duluth
01.1995

Associate of Arts -

Normandale Community College
Bloomington, MN
01.1988

Skills

  • Relationship building with stakeholders
  • Point-of-Sale systems
  • Microsoft Office
  • Google Workspace
  • Project management
  • Team leadership
  • Financial analysis
  • Budget management
  • Sales forecasting
  • Inventory management
  • Performance metrics
  • Customer service
  • Strategic planning
  • Employee training
  • Process improvement
  • Data analysis

Personal Reference

Sarah Hannigan, shannigan@wholefoods.coop, (218) 428-5747

Previous Employer

Whole Foods Co-op, 610 East 4th Street, Duluth, MN, 55805, (218) 728-0884 x121

Certification

  • First Aid / CPR Certified

Affiliations

  • Served as a community member for the Duluth homeless house project, Loaves & Fishes for 3 years, and served as a part-time volunteer before and afterward.
  • Participated in the National Organic Standards Board for the Midwest
  • Presenter at the Midwest Organic Services conference
  • I enjoy outdoor activies including hiking, gardening, amateur astronomy, birdwatching, foraging (including wild rice harvesting)
  • Study of Chinese philosophy and poetry
  • Published poet and essayist

Timeline

Operations Specialist

Kitchen Kaboodle
09.2023 - Current

Operations Manager

Whole Foods Co-op
10.2022 - 07.2023

Store Manager

Whole Foods Co-op
01.2017 - 01.2022

Produce Manager

Whole Foods Co-op
01.2000 - 01.2017

BS - Business Administration

College of Saint Scholastica

Continuing Undergraduate Studies -

University of Minnesota, Duluth

Associate of Arts -

Normandale Community College
Michael Karsh