Michael Keegan
Saint Augustine,FL
Summary
Adept Service Technician with a proven track record at Pinch A Penny Pool Patio Spa, excelling in diagnostics and customer relationship management. Leveraged expertise in equipment troubleshooting and interpersonal skills to enhance service delivery and client satisfaction. Demonstrated ability to perform precise installations and repairs, ensuring operational excellence and repeat business.
Overview
3
3
years of professional experience
Work History
Service Technician
Pinch A Penny Pool Patio Spa
Saint Augustine, FL
09.2021 - 01.2025
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Resolved software-related issues by troubleshooting programs and applications.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Tested repaired items to ensure functionality before returning them to customers.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Installed new systems according to manufacturer specifications.
- Performed onsite repair of equipment at customer locations.
- Installed new components or replaced defective parts to restore functionality.
- Traveled to customer locations to complete work for pre-set appointments.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Silver Lake Regional HS
Pembroke, MA05-1985
Skills
- Operating test equipment
- Hand tools
- Rapport building
- Valid Driver's license
- Punctual and reliable
- Project oversight
- Service reports
- Testing and analysis
- Equipment inspection
- Diagnostics skill
- Hand tools proficiency
- Troubleshooting and diagnosis
- Preventive Maintenance
- Troubleshooting and Diagnostics
- Attention to detail
- Electrical systems
- Mechanical tools
- Plumbing
- Analytical thinking
- Problem and issue resolution
- Professional and courteous
- Equipment calibration
- Client relationship management
- Troubleshooting
- Mechanical aptitude
- Maintenance and repair
- Testing and evaluation
- System upgrades
- Flexible and adaptable
- Diagnostic testing
- Power tool mastery
- Equipment troubleshooting
- Repair techniques
- System installation
- Installation and repair
- Work with minimal supervision
Custom
This Resume highlights my most recent work history. I have numerous skills that span my work scenario's. I am a retired law Enforcement Officer with 20+ years of experience. I have owned a Handy Man service for over 25 years and i am skilled in home improvement/ remodeling, pvc plumbing, light electrical, masonry systems, woodworking and building as well as pool equipment installation and repair.
I have spent my entire working career protecting people and fixing things. I look foreword to furthering that goal.
Timeline
Service Technician
Pinch A Penny Pool Patio Spa
09.2021 - 01.2025
High School Diploma -
Silver Lake Regional HS
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