Michael Keen
Inverness,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Barber
Gentlemen's Quarters
Inverness, FL
08.2021 - 03.2023
- Greeted customers, provided consultation services and identified customer needs.
- Performed various cuts, trims and shaves using clippers, scissors and razors.
- Maintained cleanliness of the barber station, including sterilizing tools and sanitizing work areas.
- Kept up to date on new trends in men's hairstyles and facial hair designs.
- Assisted other barbers as needed during busy times or when short staffed.
- Ensured all safety precautions were taken while performing haircuts.
- Inspected equipment regularly to ensure proper functioning before use.
- Adhered to state regulations regarding licensing requirements.
Solutions Manager
Verizon Wireless Corporation
Wesley Chapel, FL
11.2015 - 04.2017
- Identified sales skills and creating and implementing development plans to help team meet and exceed monthly quotas.
- Run store operations
- Monitor inventory levels of the store.
- Manage merchandising and planograms.
- Lead team with customer issues and customer transactions.
- Inspire team with coaching and trainings to help deliver exceptional customer service.
- Perform opening and closing procedures of the store.
Independent Dealer
Kirby Inland Marine
Kenosha, WI
10.2012 - 12.2012
- Respond to appointments given for a customer.
- Demonstrating the capabilities of the Kirby Home Care system and comparing them with the average store bought vacuum.
- Advised customers on financing options available to them based on their individual needs.
- Demonstrated an understanding of product performance, features, accessories.
Patriot Fire Control Enhanced Operator
U.S ARMY RESERVE, 685th Trans Co. TT
Fort Bliss, TX
03.2006 - 12.2010
- Performed daily maintenance checks on Patriot Fire Control Enhanced equipment to ensure proper functioning.
- Conducted regular system upgrades and software patching of the Patriot Fire Control Enhanced system.
- Assisted in troubleshooting hardware and software issues with the Patriot Fire Control Enhanced system.
- Monitored and tested performance of the Patriot Fire Control Enhanced System for any anomalies or irregularities.
- Maintained detailed records regarding operation, maintenance, repairs, and modifications made to the Patriot Fire Control Enhanced System.
- Reported system malfunctions or errors encountered while operating the Patriot Fire Control Enhanced System.
- Trained personnel on how to properly use and operate the Patriot Fire Control Enhanced system.
- Everyday physical fitness training to test soldiers and maintain top physical shape.
- Team work exercises to help establish a strong foundation within the unit.
- Confidence building to enforce the mental strength to adapt and overcome any situation that may arise.
Education
Associate of Science - Firearm Technology
Sonoran Desert Institute
Scottsdale, AZ07-2024
High School Diploma -
Westosha Central High School
Salem, WI12-2005
Skills
- Security Procedures
- Information Security
- System Troubleshooting
- Weapons Systems
- Physical Security
- Missile Guidance
- Risk Assessment
- Munitions handling
- Ammunition storage
- Night operations
- Attention to Detail
- Hand tools proficiency
- Sight Alignment
- Trigger Adjustments
- Barrel Installation
- Ballistics knowledge
- Custom Modifications
- Gun Cleaning
- Firearm Repair
- Quality Control Management
Affiliations
- Participated in various sports. Soccer, baseball and football
- Coached youth soccer
- Build, repair, and restore firearms
Accomplishments
- Army Good Conduct Medal
- Army Achievement Medal
- Overseas Tour Ribbon
Certification
- Gunsmith Certifcation
Timeline
Barber
Gentlemen's Quarters
08.2021 - 03.2023
Solutions Manager
Verizon Wireless Corporation
11.2015 - 04.2017
Independent Dealer
Kirby Inland Marine
10.2012 - 12.2012
Patriot Fire Control Enhanced Operator
U.S ARMY RESERVE, 685th Trans Co. TT
03.2006 - 12.2010
Associate of Science - Firearm Technology
Sonoran Desert Institute
High School Diploma -
Westosha Central High School