Michael Keener
Canal Fulton,OH
Summary
Drive consistent customer and revenue growth with strong networking and inventory management skills. Proven ability to convert leads into customers, keep accounts serviced and maintain competitive sales numbers. Excellent relationship-building, communication and multitasking abilities. Resourceful team player and fast learner seeking to leverage background into a database administrator role with a progressive organization.
Overview
8
8
years of professional experience
Work History
Sales Representative/Purchaser
BlueLinx
Akron/Pittsburgh, Ohio
07.2023 - Current
- Reviewed and evaluated supplier contracts to ensure compliance with legal requirements.
- Negotiated with vendors to secure advantageous terms and conditions.
- Maintained relationships with existing suppliers to ensure timely delivery of products and services.
- Conducted market research to determine customer needs and preferences within the region.
- Analyzed sales data to identify trends and opportunities for growth.
- Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
- Researched new sources for supplies, materials, and equipment as needed.
- Performed periodic reviews of inventory levels in order to determine reorder points.
Material Buyer
Hartville Hardware
Hartville, OH
07.2022 - 07.2023
- Tracked product and supply inventories and reported findings to supervisors.
- Developed product purchasing and sales strategies according to company budgets.
- Negotiated prices, discount terms and transportation arrangements with suppliers.
- Examined, selected and purchased merchandise consistent with specification requirements.
- Traveled to various locations to procure materials and products from vendors.
- Sourced new vendors and suppliers to boost product offerings and increase profit margins at each store location.
- Managed treated lumber stock for Multiple Locations
- Managed over the Door Division in the Mill
- Reviewed customer feedback to brainstorm new merchandise ideas and improve existing products.
Inside Sales Specialist
Hartville Hardware
Hartville, OH
07.2021 - 07.2022
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Set up customer accounts in Epicor with complete information.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales by 23%.
- Reset store displays for special events and seasonal merchandise changes.
- Replenished and arranged items to maintain appearance.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Operated register, handled cash and processed credit card transactions.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Greeted and assisted customers to foster positive experiences.
- Identified customer needs by asking questions and advising on best solutions.
Crew Leader/Estimator
American Gutter Company
Akron, OH
05.2020 - 04.2021
- Monitored task completion to meet company standards for performance.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Consistently followed up with customers to determine satisfaction levels.
- Leveraged sales techniques and articulated product values to generate new business.
- Obtained bids from vendors and subcontractors to make cost-effective selections.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Inside Sales Representative
Carter Lumber
Akron, OH
11.2018 - 05.2020
- Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
- Calculated total costs for service delivery, including production, delivery and installation requirements.
- Quoted prices, credit terms and other bid specifications.
- Set up customer accounts in computer system with complete information.
- Used digital and telephone approaches to generate sales leads.
- Contacted new and existing customers to discuss how to accomplish needs with specific products and services.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
- Delivered superior customer support resulting in 60% account retention rate.
- Employed mathematical skills to calculate purchase, negotiate price and draft contract.
- Investigated sales and service issues to provide effective resolutions.
Yard Specialist
Carter Lumber
Akron, OH
06.2016 - 11.2018
- Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
- Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
- Trained staff on material handling processes to reduce shipping times.
- Improved efficiency by at least 80% through supervision of four staff working in warehouse.
- Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
- Performed site evaluations, customer surveys and team audits.
- Recognized by management for providing exceptional customer service.
Education
Some College (No Degree) - Emergency Medical Technology
Stark State College
Canton, OHHigh School Diploma -
Central Catholic High School
Canton, OH06.2019
Skills
- Consultative sales approach
- Product demonstrations and presentations
- Analytical problem solver
- Project development
- Excellent time management
- Exceptional customer service
- Organized and meticulous
- Key relationship management
- Multi-unit operations management
- Project development and lifecycle
- Supplier Relationship Management
- Demand forecasting
Accomplishments
- Eagle Scout
- Honor Roll Student
- Managed a portfolio of over twenty five accounts generating over $500,000 in sales.
- Oversaw large scale projects
Timeline
Sales Representative/Purchaser
BlueLinx
07.2023 - Current
Material Buyer
Hartville Hardware
07.2022 - 07.2023
Inside Sales Specialist
Hartville Hardware
07.2021 - 07.2022
Crew Leader/Estimator
American Gutter Company
05.2020 - 04.2021
Inside Sales Representative
Carter Lumber
11.2018 - 05.2020
Yard Specialist
Carter Lumber
06.2016 - 11.2018
Some College (No Degree) - Emergency Medical Technology
Stark State College
High School Diploma -
Central Catholic High School
Similar Profiles
Wesley Jones Jr.Wesley Jones Jr.
Warehouse Worker at BlueLinxWarehouse Worker at BlueLinx
Kelli LaneKelli Lane
National Account Executive at BlueLinxNational Account Executive at BlueLinx
Matthew WilkinsonMatthew Wilkinson
CDL A Truck Driver at BlueLinxCDL A Truck Driver at BlueLinx
Breona KauffmanBreona Kauffman
Server/Head Hostess at Applebee's Neighborhood Grill & BarServer/Head Hostess at Applebee's Neighborhood Grill & Bar
Dominic HarrisDominic Harris
Wingo/Table Busser/Dishwasher at Quaker Steak & LubeWingo/Table Busser/Dishwasher at Quaker Steak & Lube