Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Keller

Pearland,TX

Summary

To obtain a position where I can maximize my multi- layers of team work and leadership skills, quality assurance, training experience, and service skills in a successful environment.

Industrious Food Specialist proficient in preparing and handling food according to regulatory guidelines. Self-directed professional with excellent communication skills and track record of accurately following recipes to minimize waste and foster quality food preparation. Offering six years of experience supervising daily production of menu items in 1 eating establishments. In-depth knowledge of food storage and preparation procedures.

Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach.

Overview

20
20
years of professional experience

Work History

Wood Specialist

Floor & Decor
06.2024 - 01.2025
  • This role is focused on providing exceptional customer service and supporting customers in finding the right wood flooring products for their projects

Server and Trainer

Pappadeaux Seafood Kitchen
06.2019 - 05.2024
  • Fulfill and exceed our Guests expectations by providing friendly and attentive service. Remain current, knowledgeable and up to date with training requirements. Make menu recommendations, anticipate needs and provide a dining experience that encourage guests to keep coming back.

Specimen Processor

Quest Diagnostics
05.2015 - 03.2017
  • Responsible for all responsibilities of the Specimen Preparation Assistant.
  • Demonstrates an ability to learn the job duties assigned, and develops an understanding of how all the functions in Specimen Processing fit together.
  • Identifies problems with specimen types, missing information etc. and assigns the appropriate TIQ (test in question), and in some cases resolves them.
  • Demonstrates an understanding of the compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of services.
  • Meets standards for production and accuracy within 3 months.
  • Understands the complex relationship between tests ordered and specimen received.
  • Learns additional functions within Specimen Processing to allow timely progression to the next level.
  • Performs other duties as assigned

Toxicologist Technician

LabCorp
09.2004 - 05.2015
  • Responsible for all responsibilities of the Specimen Preparation Assistant.
  • Demonstrates an ability to learn the job duties assigned to the SPT I, and develops an understanding of how all the functions in Specimen Processing fit together.

Salon Owner

Mike Keller for Hair
04.2010 - 09.2013
  • Set Up appointments and care calls
  • Take payments and manage all accounts. End of day balancing done
  • Excellent customer service.

Education

Associates, BA - Cosmetology in Business Communications

Houston Community College
Houston, TX
05.2010

Skills

  • PPC Campaign Management
  • Athenahealth
  • Customer Service Skills
  • Basecamp
  • Digital Marketing
  • Technical Support
  • Retail sales
  • Microsoft 365
  • Medical Office Experience
  • Personal Assistant Experience
  • Hair Styling
  • Customer Service
  • Scheduling
  • Blogging
  • Google Analytics
  • MEDITECH (Less than 1 year)
  • Medical Records
  • Marketing Automation
  • Email Marketing
  • EMR (Less than 1 year)
  • Project Management
  • Sales
  • Medical Receptionist
  • Help Desk
  • Safe food handling
  • Cooking techniques
  • Batch cooking experience
  • Recipe interpretation

Timeline

Wood Specialist

Floor & Decor
06.2024 - 01.2025

Server and Trainer

Pappadeaux Seafood Kitchen
06.2019 - 05.2024

Specimen Processor

Quest Diagnostics
05.2015 - 03.2017

Salon Owner

Mike Keller for Hair
04.2010 - 09.2013

Toxicologist Technician

LabCorp
09.2004 - 05.2015

Associates, BA - Cosmetology in Business Communications

Houston Community College
Michael Keller