Michael Kelley

As a maintenance technician 3 i help lead tech with lower level techs and improving there skills. i handle more difficult issues on the propertys.

• Implemented troubleshooting techniques to resolve issue.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Completed day-to-day duties accurately and efficiently.
• Recognized by management for providing exceptional customer service.
• Maintained updated knowledge through continuing education and advanced training.
• Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
• Monitored inventory levels of replacement parts and supplies needed for repairs.
• Adjusted devices or control instruments using hand tools, levels or straightedges.
• Ordered parts, supplies or equipment from catalogs or suppliers.
• Cleared clogged drains and replaced valves, faucets and fixtures.
• Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
• Maintained clear and safe workspace areas to meet OSHA standards.
• Read and interpreted equipment and work orders to properly perform required maintenance services.
• Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.

• Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
• Implemented troubleshooting techniques to resolve issue.
• Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
• Disassembled appliances to diagnose problems and facilitate repairs.
• Routinely inspected equipment for preventive and emergency maintenance needs.
• Cleared clogged drains and replaced valves, faucets and fixtures.
• Operated hand and power tools to complete repairs.

• Disassembled appliances to diagnose problems and facilitate repairs.
• Routinely inspected equipment for preventive and emergency maintenance needs.
• Repaired machines, equipment or structures using tools or equipment.
• Cleared clogged drains and replaced valves, faucets and fixtures.
• Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
• Operated hand and power tools to complete repairs.
• Implemented diagnostics to identify failures, determine parts and material requirements and facilitate repairs.
• Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
• Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
• Ordered parts, supplies or equipment from catalogs or suppliers.
• Installed new systems, replacement parts and components to maintain proper operation.
• Monitored inventory levels of replacement parts and supplies needed for repairs.

• Maintained records of repairs, service requests, costs.
• Analyzed customer feedback about services provided by the department.
• Organized team activities to build camaraderie and foster pleasant workplace culture.
• Assigned work and monitored performance of project personnel.
• Proposed or approved modifications to project plans.
• Implemented preventive maintenance program by planning and coordinating major scheduled maintenance outages
• Reviewed completed work orders to ensure quality control measures are followed.
• Planned and led team meetings to review business results and communicate new and ongoing priorities.
• Created and managed budgets for travel, training and teambuilding activities.
• Resolved conflicts among employees in the maintenance department.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Recruited and trained new employees to meet job requirements.
• Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
• Mediated conflicts between employees and facilitated effective resolutions to disputes.
• Interviewed prospective employees and provided input to HR on hiring decisions.
• Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
• Created and maintained relationships with key customers in the region.
• Handled human resource concerns and established plans to handle issues consistently and efficiently.

As the owner i went out and bid jobs ,dealt with the customers and handled any issues they had.

>i also was in charge of day to day operations and completing remodels as well.

• Implemented improved training procedures to better develop new personnel.
• Minimized severity or frequency of accidents of contractors and maintenance personnel using risk identification process.
• Coordinated emergency repairs as needed in order to minimize disruption in production schedules.
• Created work crew schedules and delegated assignments.
• Delegated work to staff, setting priorities and goals.
• Ordered replacement parts as required to keep machines running efficiently.
• Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
• Prepared and planned worksites to help jobs run smoothly.
• Maintained clear and safe workspace areas to meet OSHA standards.
• Supervised technicians on repair and installation of machines or systems according to manufacturer's specifications.
• Delegated daily tasks to employees to manage resources and meet deadlines.
• Filled out work orders, repair logs and maintenance plans to document work completed.
• Delivered positive reinforcement and constructive criticism for employee work efforts.
• Reported project progress, site problems and labor status to supervisors.
• Maintained optimal supply levels to meet expected demands without overreaching budget targets.
• Inspected completed work to assess quality and identify skill gaps.
• Planned and completed group projects, working smoothly with others.
• Maintained updated knowledge through continuing education and advanced training.
• Displayed strong telephone etiquette, effectively handling difficult calls.