Summary
Overview
Work History
Education
Skills
Certification
Timeline

Michael Kelley

Mosinee,WI

Summary

Versatile and results-driven professional with extensive experience in roofing and machine operation, notably at Rays All City Roofing and Uniek Inc. Excelled in customer service, demonstrating exceptional communication skills and a quick-learning ability. Achieved significant project efficiencies through innovative roofing techniques and proactive team leadership, ensuring high-quality standards and client satisfaction.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Roofer

Rays All City Roofing
04.2014 - 10.2024
  • Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
  • Performed patching and resealing of roofs to provide maintenance, repairs and protection.
  • Installed, repaired, and replaced single-ply roofing systems.
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
  • Inspected problem roofs to determine best repair procedures.
  • Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
  • Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
  • Scheduled and attended pre-planning sessions with general contractors.
  • Consistently stayed under budget by monitoring job progress and controlling costs.
  • Conducted regular inspections and troubleshot building roofing systems for commercial and residential customers.
  • Supported construction manager with materials, schedule, and cost information.
  • Supervised apprentices and helpers, offering feedback and boosting skills.
  • Repaired chimneys and other roof protrusions.
  • Assisted in installation of skylights, solar panels and other roof accessories.
  • Trained and oversaw employees in roofing system installations.
  • Installed roof insulation to reduce energy costs.
  • Coordinated with other craft employees to maximize project efficiency.
  • Corrected improper drainage and ventilation problems.
  • Assessed roofs for signs of damage or wear and tear after storms.
  • Adjusted roof flashing to maximize drainage.
  • Applied roof coatings to protect roof and extend lifespan.
  • Assisted with installation of gutters and downspouts.
  • Operated variety of tools and equipment to safely and efficiently perform tasks.
  • Cleaned up work areas upon completion of projects.
  • Reduced project costs by negotiating better prices with suppliers, without compromising on quality.
  • Secured repeat business by building strong relationships with clients through exceptional service and communication.
  • Ensured safety compliance on all job sites, significantly reducing workplace incidents.
  • Enhanced team skill levels by conducting regular training on latest roofing technologies and safety protocols.
  • Leveraged expertise in variety of roofing materials to provide clients with best recommendations.
  • Increased project completion speed with implementation of innovative roofing tools and methods.
  • Repaired and replaced thousands of square feet of roofing, extending lifespan of buildings.
  • Minimized disruption to clients' daily lives during roofing projects through efficient planning and execution.
  • Upheld highest safety standards, resulting in recognition from industry bodies.
  • Facilitated smooth project workflows by effectively coordinating with subcontractors and suppliers.
  • Adapted to challenging weather conditions, ensuring project continuity and worker safety.
  • Achieved high levels of customer satisfaction by tailoring roofing solutions to individual needs and preferences.
  • Improved customer satisfaction by providing detailed consultations on roofing materials and techniques.
  • Enhanced team efficiency by leading and organizing roofing projects, ensuring timely completion.
  • Maintained high standards of craftsmanship on all roofing installations, ensuring durability and aesthetic appeal.
  • Streamlined waste removal processes for roofing projects, promoting environmental sustainability.
  • Optimized resource allocation across projects, maximizing team productivity.
  • Innovated on traditional roofing techniques, contributing to development of more efficient and effective practices.
  • Conducted thorough inspections to identify roofing issues, preventing potential leaks and damages.
  • Streamlined workflow processes for increased productivity through effective delegation of tasks and time management techniques.
  • Contributed to a positive work environment within the team by fostering open communication channels between colleagues and supervisors alike.
  • Maintained high levels of quality control during roofing installations, conducting thorough inspections to minimize callbacks and warranty issues.
  • Reduced project costs by effectively managing materials, labor, and equipment resources for optimal efficiency.
  • Ensured safety compliance on job sites by thoroughly training team members on proper equipment usage, hazard recognition, and fall protection measures.
  • Installed chimney flashing, gutters and other roof components to direct smoke away and offer protection from elements.

Customer Service

McDonald's
01.2010 - 01.2011
  • Provided exceptional customer service, addressing patient inquiries professionally and compassionately.
  • Provided exceptional customer service, resolving inquiries and complaints efficiently.
  • Provided exceptional customer service while managing appointment scheduling efficiently.
  • Enhanced customer loyalty through exceptional customer service and personalized recommendations.
  • Provided exceptional customer service, resolving inquiries and technical issues swiftly.
  • Provided excellent customer service by addressing concerns and answering inquiries promptly.
  • Monitored banking associates for customer service.
  • Increased revenue through effective customer service and inventory management.
  • Greeted customers warmly to provide exceptional customer service.
  • Provided comprehensive customer service to drive client satisfaction.
  • Provided excellent customer service by resolving inquiries promptly and professionally.
  • Used excellent customer service skills in addressing passengers' needs.
  • Enhanced store reputation through exceptional customer service and friendly interactions.

Machine Operator

Uniek Inc
06.2008 - 06.2009
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Ensured accurate documentation of production data for analysis and continuous improvement efforts.
  • Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
  • Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
  • Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.
  • Managed and monitored processes and machine systems by observing readings on control boards.
  • Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
  • Quickly shut down equipment in emergency situations following protocols.
  • Achieved significant reduction in setup times by developing quicker changeover procedures.
  • Ensured high-quality output, rigorously inspecting products to meet quality standards.

Education

Bachelor Of Electrical Engineering - Electrical Engineering

Everest College, Arlington, TX

Skills

  • Roof installation
  • Quick learner
  • Team player
  • Roofing
  • Power tools operation
  • All-weather worker
  • Maintenance and repairs
  • Flat roofing
  • Gutter installation
  • Customer service
  • Fascia installation
  • Power tool operation
  • Workplace safety
  • Installation
  • Clear communicator
  • Shingle application
  • Commercial construction experience
  • Flashing installation
  • Residential construction
  • Gutter repair
  • Safety training
  • Project estimation and bidding
  • Equipment operation
  • Precise
  • Forklift operation
  • Asphalt shingles
  • Crew training
  • Composite shingles
  • Fiberglass shingles
  • First aid training
  • Site management
  • Forklift operations
  • Rubber roofing
  • Material inspections
  • Tile installation
  • Safety protocols
  • Cost estimation
  • Electrical work
  • Tiling
  • Concrete tiles
  • Customer communications
  • Low-slope roofing systems
  • Conversant in language
  • Wood shingles
  • Contract management
  • HVAC systems

Certification

High voltage fiber optic splicing, grounding certification, conduit bending certification

Timeline

Roofer - Rays All City Roofing
04.2014 - 10.2024
Customer Service - McDonald's
01.2010 - 01.2011
Machine Operator - Uniek Inc
06.2008 - 06.2009
Everest College - Bachelor Of Electrical Engineering, Electrical Engineering
Michael Kelley