Michael Kendall

• Educated patients and answered questions about health condition, prognosis, and treatment.
• Participated in quality improvement initiatives aimed at enhancing the overall effectiveness and efficiency of emergency nursing care delivery within the department.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Evaluated patient histories, complaints, and current symptoms.
• Provided valuable support to families during critical situations by offering emotional support, answering questions, and assisting with decision-making processes related to their loved one''s care.
• Night shift Charge Nurse / House supervisor for all nursing / patient care in facility
• Worked flexible hours across night, weekend, and holiday shifts.

Night shift emergency room charge nurse.

• Monitored patient reactions after administering medications and IV therapies.
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
• Implemented medication and IV administration, catheter insertion, and airway management.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.

• Performed duties as relief charge nurse and was assigned as 2nd charge nurse / flow nurse for very busy 76 bed ER , 12 bed pediatric ER and 6 bed BHU ER, and ER fast track unit
• Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
• Worked well in a team setting, providing support and guidance.
• Organized and detail-oriented with a strong work ethic.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Answered codes quickly and orchestrated efficient, skilled medical care.
• Delivered important IV and venous medications to control symptoms and provide effective treatments.
• Monitored patient reactions after administering medications and IV therapies.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
• Mentored new nursing staff in emergency room procedures and techniques, promoting team cohesion and a supportive learning atmosphere.

ER staff nurse for a 36 bed emergency room on the west side of Jacksonville Fl.

• provided all nursing duties as a rn in emergency setting, triage, assessments, IV starts, medication administration, Pt eduation and discharge instruction.
• Administered appropriate medications and treatments, ensuring accurate dosage and timely delivery for improved patient health.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Skilled at working independently and collaboratively in a team environment.
• Developed strong communication and organizational skills through working on group projects.

Per diem registered nurse assigned to multiple facilities throughout Oklahoma for 5 years.

Assignments included Emergency room and Medical/ surgical nursing units.

performed all duties and skills as an RN assigned to those units.

• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.

Utilization Manager / Case manager for the 97th medical group.

• responsible for prospective, concurrent, and retrospective reviews
• Worked daily with chief medical physician, all clinical providers and nursing staff
• accounted and logged a cost savings of 25,000 to 40,000 dollars monthly.
• Assigned to and was voting member of multiple medical committees.
• Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
• Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.