MICHAEL KENNEDY
Santa Barbara,CA
Summary
Dynamic sales professional with specialized training and a highly accountable 20 year background as a top-producer in Account Management with various specializations such as consumer, mortgage, and construction loans. Broad-based knowledge and a comprehensive understanding of risk-based capital in the Business Banking arena. Demonstrated expertise with relationship-building, account management, broker and banker coordination, & leadership.
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Real Estate Agent
Keller Williams
01.2018 - Current
- Act as an effective liaison between broker, clients, & industry partners
- Develop new business and strengthen client relationships
- Allocate and coordinate workflow; advise buyers and sellers on current loan programs, rates, policies, and market conditions
- Conduct sales outreach encompassing networking, cold-calling, and securing a solid pipeline
- Supported a relationship-based relationship culture through on-going customer contact, quality service, and superior industry knowledge
- Source and secure business for all market segments including, but not limited to, residential real estate inventory, and buyer pipeline
- Provide information and solutions in accordance with Real Estate trends and market conditions, educated prospective buyers and sellers on loan programs, options, & the real estate transaction process
- Prepare contracts, negotiate terms between buyers & sellers agents
- Represent Keller Williams in the local community.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Generated new leads through networking events, referrals, and social media marketing efforts.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
President, Board of Directors
Humane Society Of Santa Ynez Valley
06.2022 - 03.2024
- Led the development of a comprehensive strategic plan, setting the direction for future growth and success.
- Established innovative policies to improve organizational performance and increase customer satisfaction.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Mentored up-and-coming leaders within the organization to cultivate a strong pipeline of talent ready to assume expanded responsibilities when necessary.
- Negotiated contracts with vendors, partners, or other third parties to secure favorable terms in support of organizational objectives.
- Represented organization at industry conferences and events.
- Increased public awareness of the organization''s mission through targeted marketing campaigns and community outreach events.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Managed executive staff recruitment, hiring, and performance evaluations to maintain an effective leadership team.
- Directed crisis management response plans during challenging situations to minimize negative impacts on the organization''s reputation.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Gained strong leadership skills by managing projects from start to finish.
Vice President/Senior Account Executive
Equity Title
01.2017 - 01.2018
- Delivered exceptional service; established and maintained relationships with colleagues and professionals including business partners and vendors
- Provided advice and direction to senior executives at the company
- Ensured clients understood title policies, pricing, and coverage
- Verified accuracy of all documentation and disclosures
- Completed necessary checks and reviews for each application
- Developed company's overall sales platform and regional efforts
- Facilitated new employee training, served as a lead Account Executive, and provided support and guidance to team members as needed.
Assistant Vice President/ Sr Account Executive
Bank Of America Merchant Svcs
Los Angeles, CA
01.2010 - 05.2016
- Consistently exceeded goals for revenue growth and development of strong pipelines for sales and vendor relationship management.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Fostered strong relationships with key clients, leading to repeat business and a significant increase in customer satisfaction ratings.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Expanded market presence through targeted marketing campaigns, increasing brand awareness among prospective clients in key industries.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Lompoc High School
Lompoc, CA06.1995
Skills
- Broker and mortgage banker interface
- Commercial/consumer lending policies
- Financial industry business systems
- New business development and sales
- Mortgage loan processing
- Regulatory compliance
- Competitive analysis
- Comparative market surveys
- Vendor/partner strategic relationships
- Client relationship management
- Personnel training and supervision
- Project and program management
- Budget planning and tracking
- Quality assurance and auditing
- Financial processes and procedures
- Risk management and mitigation
- Title insurance policies and coverage
- Computer systems; online platforms
- Microsoft Office, Adobe, Google
- Client-oriented
- Property Research
- Print and Digital Advertisement
- Highly Professional
- Partnership Development
- Sales negotiation
- Strong organizational skills
Websites
Certification
NMLS #926365, NATIONAL MORTGAGE LICENSING SYSTEM (NMLS), DRE# 01345272
Volunteer Experience
- 01/01/2016, Present, HABITAT FOR HUMANITY, Northern Santa Barbara County, CA, Volunteer Executive Director/Chief Executive Officer.
Affiliations
- CEO Habitat for Humanity Northern Santa Barbara County
Timeline
President, Board of Directors
Humane Society Of Santa Ynez Valley
06.2022 - 03.2024
Licensed Real Estate Agent
Keller Williams
01.2018 - Current
Vice President/Senior Account Executive
Equity Title
01.2017 - 01.2018
Assistant Vice President/ Sr Account Executive
Bank Of America Merchant Svcs
01.2010 - 05.2016
High School Diploma -
Lompoc High School