Michael Kerr
Hurst,TX
Summary
High-performing professional with several years of experience delivering successful improvements for business operations, profitability, and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy, market dominance, and delivering results for optimal profitability.
Overview
18
18
years of professional experience
Work History
District Manager
White Rhino Coffee
Dallas, Texas
01.2022 - Current
- Led operational strategies and budget analyses, achieving a 17.7% increase in revenue YoY
- Reduced labor costs by 9% and boosted Sales Per Labor Hour (SPLH) by $7.54
- Opened new locations and secured Local Store Marketing (LSM) accounts, enhancing brand presence and revenue
- Mentored and developed managerial staff, fostering a culture of accountability and financial responsibility.
Director of Operations
Kumori Sushi & Teppanyaki/Mori Japanese Grill
McAllen, Texas
01.2019 - 01.2022
- Streamlined operations, increasing profitability by 18% YoY and reducing Cost of Goods (COGs) to 22%
- Implemented comprehensive training programs, resulting in improved employee retention and performance
- Renegotiated supplier contracts, reducing operating costs by 7% and enhancing product quality.
District Manager
Get Spiffy Inc.
Dallas, Texas
01.2017 - 01.2019
- Directed strategic operations, achieving $1.2M in annual revenue in the first year
- Increased weekly revenue by 22% through effective customer acquisition programs
- Cultivated partnerships with large companies, driving 300% growth in the first three quarters.
Regional Manager
Dunkin Brands Group Inc.
Canton, Massachusetts
01.2013 - 01.2017
- Managed operations across 17 locations, increasing profitability and comp sales by 7%
- Led expansion efforts, opening 16 new store locations within four years
- Conducted comprehensive restaurant evaluations to assess and enhance marketing and sales initiatives.
Training General Manager
Studio Movie Grill
Dallas, Texas
01.2009 - 01.2013
- Oversaw day-to-day operations, achieving the first chain location to reach $1M in sales
- Implemented cost-saving processes, reducing FOH costs by 6% and increasing PPA by 1.20% YoY.
Operating Partner
Chili’s Grill and Bar (Bonnaroo Group)
Milledgeville, Georgia
01.2007 - 01.2009
- Transformed underperforming locations, increasing sales by 11% and reducing operational costs by 6%.
Education
Associate Degree in Culinary Arts -
Art Institute of Dallas
Skills
- Core Competencies
- Multi-Unit Management
- Strategic Business Planning
- P&L Accountability / Budget Management
- Team Building & Leadership
- Marketing & Merchandising Initiatives
- Process Improvement & Change Management
- Customer Acquisition & Retention
- Staff Training & Development
- Cash Flow & Revenue Optimization
- Market Channel Development
Timeline
District Manager
White Rhino Coffee
01.2022 - Current
Director of Operations
Kumori Sushi & Teppanyaki/Mori Japanese Grill
01.2019 - 01.2022
District Manager
Get Spiffy Inc.
01.2017 - 01.2019
Regional Manager
Dunkin Brands Group Inc.
01.2013 - 01.2017
Training General Manager
Studio Movie Grill
01.2009 - 01.2013
Operating Partner
Chili’s Grill and Bar (Bonnaroo Group)
01.2007 - 01.2009
Associate Degree in Culinary Arts -
Art Institute of Dallas
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