Michael Kieffer
Delray Beach
Summary
Results-driven and strategic sales and business development leader with over 20 years of experience driving revenue growth, leading high-performing teams, and managing client relationships on a national scale. Proven track record in exceeding sales targets, building long-term partnerships, and delivering superior customer experiences. Skilled in team leadership, CRM management, contract negotiation, and cross-functional collaboration. Seeking a challenging leadership role to contribute to organizational success and continued personal and professional development.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Owner / Licensed Health & Life Insurance Broker
Kieffer Insurance Group
01.2021 - Current
- Founded and operate a health and life insurance agency, specializing in individual, family, and small business health coverage.
- Consult with clients to assess insurance needs and recommend optimal plans including ACA marketplace, Private plans, supplemental, and life insurance policies.
- Partner with top national carriers to provide clients with a full range of health insurance products and competitive rates.
- Guide clients through the enrollment process, ensuring compliance with state and federal regulations.
- Maintain a strong client retention rate through regular policy reviews, customer service, and claims support.
- Stay current with changes in healthcare legislation, marketplace updates, and carrier offerings to provide accurate guidance.
- Conduct educational workshops and online sessions to help clients understand benefits, subsidies, and plan options.
Director of Business Development
AR Resources Inc
02.2010 - 04.2025
- Spearheaded national client acquisition strategies, resulting in significant revenue growth for the agency.
- Managed a portfolio of over 1,000 medical clients across the U.S., ensuring high client retention and satisfaction.
- Provided strategic consulting across business development, sales, marketing, communications, and team-building initiatives.
- Recruited, trained, and led a successful sales team generating millions in annual revenue.
- Prepared RFPs, quotes, and contracts for client presentations.
- Delivered exceptional client service with proactive weekly outreach and account management.
- Implemented Salesforce CRM to streamline lead tracking and sales operations.
- Represented the company at national trade shows focused on accounts receivable management.
IT Recruiter
Liberty Personnel Services
04.2008 - 01.2010
- Developed tailored recruitment and sales strategies to identify top talent and secure client accounts.
- Assessed candidates’ strengths and aligned them with appropriate job opportunities through effective screening.
- Negotiated terms and conditions with clients and candidates, ensuring mutually beneficial outcomes.
- Oversaw contract employees on assignments and maintained ongoing client communication.
- Collaborated with account teams to identify target clients and talent pipelines.
- Promoted a productive and inclusive workplace through strong interpersonal communication.
Branch Manager
North American Mortgages Inc
01.2002 - 02.2008
- Led a high-performing team of 11 loan officers, overseeing all sales metrics and production benchmarks.
- Generated new business through daily cold calls and relationship-building with realtors and builders.
- Provided loan guidance and facilitated pre-approvals and document coordination for loan closings.
- Maintained a full-cycle sales process from initial contact to contract close.
- Consistently exceeded performance goals while maintaining compliance and customer satisfaction.
Sales Representative
West German BMW
03.1999 - 01.2002
- Delivered outstanding customer service by aligning vehicle recommendations with client needs.
- Exceeded sales goals across new/used vehicles, accessories, and financing packages.
- Built loyal customer relationships through consistent follow-up and service.
- Collaborated with internal teams to ensure seamless sales and delivery processes.
- Leveraged CRM tools to manage leads and maintain an active sales pipeline.
Education
High School Diploma -
North Penn High School
Lansdale, PAComputer Networking Program - undefined
CHI Institute
Southampton, PA01.2000
Skills
- CRM Tools: Salesforce, Go High Level, Microsoft Office Suite
- Sales & Business Development: Strategic Selling, Lead Generation, Cold Calling, Revenue Growth
- Management: Team Leadership, Training & Development, Goal Setting
- Client Relations: Contract Negotiation, Account Management, Customer Retention
- Marketing: Social Media Prospecting, Branding Strategy
- Operational Strategy: Business Planning, Performance Metrics, Budget Oversight
Certification
Florida 2-15 Health & Life Insurance License Licensed January 2021
Timeline
Owner / Licensed Health & Life Insurance Broker
Kieffer Insurance Group
01.2021 - Current
Director of Business Development
AR Resources Inc
02.2010 - 04.2025
IT Recruiter
Liberty Personnel Services
04.2008 - 01.2010
Branch Manager
North American Mortgages Inc
01.2002 - 02.2008
Sales Representative
West German BMW
03.1999 - 01.2002
Computer Networking Program - undefined
CHI Institute
High School Diploma -
North Penn High School
Similar Profiles
Paula VeracePaula Verace
Executive Assistant / Project Coordinator at WITT/KIEFFERExecutive Assistant / Project Coordinator at WITT/KIEFFER
Paul KiefferPaul Kieffer
Attorney & Contract Attorney at Kieffer Law Office, LLCAttorney & Contract Attorney at Kieffer Law Office, LLC
Brooke ByronBrooke Byron
Messiah University Fitness Center Monitor, PrepU at Ogden, Kevin & Hansen-Kieffer, KrisMessiah University Fitness Center Monitor, PrepU at Ogden, Kevin & Hansen-Kieffer, Kris
Nancy F. BirkeNancy F. Birke
Office Manager at Signature Real Estate CompaniesOffice Manager at Signature Real Estate Companies
PEDRO GONZALEZPEDRO GONZALEZ
Retail Sales Consultant at Xfinity ComcastRetail Sales Consultant at Xfinity Comcast