Michael Kigin

Deal Structuring and Menu Presentation

Regulatory Compliance: OFAC, GLBA, FTC Safeguards

Guest Experience

Structured and finalized finance contracts with a focus on compliance and profitability.

Partnered with lenders and vendors to secure competitive terms and protect CSI.

Coached sales teams on process discipline, paperwork accuracy, and value-based presentations.

Drove cross-department collaboration to streamline guest experience and increase retention.

Plains, New York

Structured and delivered finance contracts with precision and compliance in a high-volume environment.

Built strong lender relationships to secure competitive approvals and products.

Learned and applied a distinctly different East Coast approach to the car business—including disciplined structuring, appointment setting, and guest flow.

Guided sales teams on deal flow, disclosures, and paperwork integrity with a focus on CSI.

Recognized for leadership that safeguarded margin while maintaining guest trust.

Directed both sales and finance operations, ensuring seamless turnover from the showroom to the finance office.

Structured and finalized contracts with precision, balancing profitability and compliance.

Trained sales teams on appointment setting, road to the sale fundamentals, and disciplined deal structuring.

Strengthened lender and vendor partnerships to support finance approvals and product penetration.

Elevated customer satisfaction through transparent communication and consistent follow-up.