Michael Kilbourn
Green Forest,AR
Summary
Highly motivated and detail-oriented professional with proven track record of troubleshooting, repairing and maintaining machinery and equipment to achieve optimal efficiency.
Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.
Overview
23
23
years of professional experience
Work History
Mechanic / Driver
Beaver Lake Transport
11.2022 - Current
- Inspected and tested equipment to locate worn and damaged parts on class 8 trucks and trailers
- maintain class A CDL
- comply with D.O.T regulation and FMCSA
- Delivery of cement powder to concrete plants
- Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
Bulk Customer Representative
Evans Feed Store And More
07.2001 - 09.2022
- Used Quickbooks to maintain company database with essential account and sales information.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Inventory control and ordering of weekly merchandise
- Repair and maintenance of trucks and feed mill
- Trained new team members on company policies and procedures regarding bulk orders, contributing to a well-informed workforce.
Shop Owner
Kilbourn Small Engine
10.2017 - 09.2021
- Maintained accurate financial records, including sales reports, expense tracking, and budget management. Using Quickbooks
- Maintained a large parts room Inventory with Microsoft Excel and Office
- Day to day operation of the business.
- Repaired equipment for customers.
- Oversaw all aspects of the business
Education
Automotive Tech - Automotive Technology
Northwest Technical Institute
Springdale, AR05.1990
High School Diploma -
Green Forest High School
Green Forest, AR05.1989
Skills
- Service Sales
- Quickbooks
- Microsoft Office and Excel
- Welding
- Equipment repair
- Class A CDL
- Forklift
- Manufacturing
- Parts and Inventory management
- Parts Fabrication
- Hand and Power Tool Operation
Timeline
Mechanic / Driver
Beaver Lake Transport
11.2022 - Current
Shop Owner
Kilbourn Small Engine
10.2017 - 09.2021
Bulk Customer Representative
Evans Feed Store And More
07.2001 - 09.2022
Automotive Tech - Automotive Technology
Northwest Technical Institute
High School Diploma -
Green Forest High School