Michael Kirchenbauer
Grapeview
Summary
Dynamic professional with a proven track record at Asi Health Services, excelling in resource optimization and clear policy documentation. Demonstrated integrity and ethics while cultivating vendor relationships and enhancing operational efficiency. Adept at implementing access control measures and coaching staff to improve performance.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Administrator
Asi Health Services
02.2021 - Current
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Gathered, organized and input information into digital database.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Evaluated staff performance and provided coaching to address inefficiencies
- Collection of past due accounts
- Invoicing for all services provided
School Resource Officer
Grapevine Police Department
02.2000 - 06.2025
- Collaborated with administration and teachers to develop crisis plans.
- Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
- Conducted school security inspections.
- Performed conflict resolution between student body, parents, teachers, and administration.
- Provided security and safety to school staff and students.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Responded quickly to emergency situations to assess and deflect issues.
Service Director
Allen Samuels Direct
09.2020 - 02.2021
- Resolved customer billing errors by researching issues in system, asking open-ended questions, and determining root causes of problems.
- Described product and service details to customers to provide information on benefits and advantages.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Provided leadership, guidance and support to staff members.
Inventory Manager
Allen Samuels Direct
01.2020 - 09.2020
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Built and nurtured positive working relationships with vendors and suppliers.
- Monitored inventory levels to confirm compliance with company policy.
- Coordinated with suppliers to guarantee timely delivery of inventory and materials.
Assistant Manager
Allen Samuels Direct
04.2018 - 01.2020
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Conducted performance evaluations and provided constructive feedback to employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Generated repeat business through exceptional customer service.
Sales Associate
Park Place Motorcars Mercedes-Benz
03.2017 - 04.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Classic Chevrolet
05.2016 - 03.2017
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Built relationships with customers to encourage repeat business.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Sales Associate
Huffines Hyundai Plano
02.2016 - 05.2016
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Detective
Grapevine Police Department
06.2013 - 02.2016
- Obtained and served search warrants related to ongoing cases.
- Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
- Gathered facts from interviews of suspects, witnesses, and complainants.
- Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
- Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
- Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
- Wrote detailed reports outlining case findings for internal files and legal purposes.
Patrol Officer
Grapevine Police Department
10.1996 - 02.2000
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
Education
Bachelor of Science - Criminal Justice
Hardin Simmons University
Abilene, TX05-1996
Skills
- Clear and concise policy documentation
- Resource optimization
- Access control implementation
- Integrity and ethics
Certification
- CAHOC Certified - #509047
- Master Peace Officer License
- Texas Crime Prevention Certification
Timeline
Administrator
Asi Health Services
02.2021 - Current
Service Director
Allen Samuels Direct
09.2020 - 02.2021
Inventory Manager
Allen Samuels Direct
01.2020 - 09.2020
Assistant Manager
Allen Samuels Direct
04.2018 - 01.2020
Sales Associate
Park Place Motorcars Mercedes-Benz
03.2017 - 04.2018
Sales Associate
Classic Chevrolet
05.2016 - 03.2017
Sales Associate
Huffines Hyundai Plano
02.2016 - 05.2016
Detective
Grapevine Police Department
06.2013 - 02.2016
School Resource Officer
Grapevine Police Department
02.2000 - 06.2025
Patrol Officer
Grapevine Police Department
10.1996 - 02.2000
Bachelor of Science - Criminal Justice
Hardin Simmons University
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