Michael Kirchner
Fridley,MN
Summary
Dynamic and results-driven professional with extensive experience in warehouse operations, delivery, logistic planning and furniture repair. Proven track record in optimizing inventory control and enhancing operational efficiency. Strong team leadership and safety compliance skills, consistently delivering superior service and maintaining high standards in all projects.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Brings a positive and professional attitude.
Eager to contribute to team success and further develop professional skills.
Overview
35
35
years of professional experience
Work History
Furniture Repair Technician
Ricsons, Inc.
01.2015 - Current
- Reduce operational costs by inspecting and repairing minor damage to received furniture so delivery can be made on time without sending the items back for replacement.
- Manage inventory levels of essential supplies needed for efficient completion of daily tasks.
- Securing high-quality materials for optimal results in repairs.
- Maintain a clean and organized workspace, ensuring safety and productivity.
- Uphold company reputation by consistently delivering superior workmanship on all completed projects.
- Follow OSHA requirements when repairing furniture. Use burn in equipment, waxes, filler sticks, paints and aerosols, clear coat spray, heat plates, furniture pens/markers, epoxy and clamps.
- Perform comprehensive assessment by accurately determining course of action by diagnosing damage. Repairing furniture damages whenever possible. Major damage is reported to designers for replacement.
- Complete detailed documentation for each repair project, maintaining accurate records for future reference.
- Provide exceptional customer service, addressing concerns and answering questions regarding repair services.
- Selecte appropriate type of finish for use in each project.
- Produce smooth finishes by removing imperfections before and after applying coats.
- Create antique looks and other unique finishes with paint and stains.
- Protecte final finishes by applying lacquers and other sealants.
- Brush bleaching agents on wood surfaces to restore natural color.
- Remove old finishes and degraded parts to complete skilled repairs and restore ideal appearances.
- Disassemble items to prepare for finishing using hand tools.
- Evaluate extent of damage to furniture and determined optimal repair approach based on unique piece requirements.
- Finish furniture with high-quality finishes through careful application of compounds such as stain, oil, and paint.
Warehouse/Dock Supervisor
Ricsons, Inc.
10.1990 - Current
- Manage inventory and calculated storage rent due monthly by each furniture designer or client for office to invoice.
- Receive furniture and maintained accurate records of shipment details, and item numbers prior to putting into racks pending delivery. Ensuring all documentation is complete.
- Inspect furniture and notify designer of major damage to product at the time of receiving. Determined if it could be repaired in house.
- Collaborate with warehouse staff to optimize inventory management and delivery processes.
- Load trucks and properly secure items to prevent load shifting and damage during transportation by using bracing and strapping techniques.
- Deliver furniture if the item came into the warehouse after the delivery for the day had departed to maintain client satisfaction.
- Improve safety with regular inspections and adherence to company protocols.
- Utilize forklifts and pallet jacks to safely move merchandise and minimize loss.
- Manage vendor/designer relationships for client trust, communication and improved service quality.
- Load, unload, and sort cargo as part of accurate and efficient daily shipments.
- Use physical logs to accurately track item movements.
- Keep storage areas organized, clean, and secure to fully protect company assets.
- Coordinate with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
- Use squeeze lifts, pickers, and pallet jacks to move materials on dock and to place in warehouse racks.
- Assist team members related to other dock-related tasks to complete work on time and running smoothly.
- Communicate with drivers to inform cargo loading and unloading schedule and other relevant information.
- Enforce team to adhere to safety regulations and protocols. Use of safety belts when driving picker, use of safety goggles and gloves when checking or filling batteries on lifts and pickers.
- Inspect work areas to keep free of hazards and maintain proper function of safety equipment.
- Train new team members on proper and safe use of tools and equipment.
- Promote a positive work environment by fostering open communication.
Delivery Driver
Ricsons, Inc.
10.1990 - 01.2020
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Upheld high standards of professionalism while representing the company during interactions with customers and vendors.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication, accurate delivery of furniture and personalized service.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Managed customer inquiries and complaints in polite and professional manner.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Performed daily maintenance checks, minimizing downtime due to vehicle issues.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Improved delivery accuracy by diligently checking orders before departure.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Supported operational efficiency by accurately completing delivery paperwork daily.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Minimized company liability and risks to loads by obeying traffic laws.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Filled out load paperwork and DOT-mandated log books.
- Inspected load security and checked for damages to furniture.
Education
High School Diploma -
Como High School
St. Paul, MNSkills
- Warehouse management/organization
- Inventory control
- Operational efficiency
- Safety compliance
- Logistics planning
- Problem-solving
- Time management
- Multitasking Abilities
- Excellent communication
- Self motivation
- Reliability
- Relationship building
- Detail-oriented
- Professional demeanor
Languages
Spanish
Beginner (A1)
French
Beginner (A1)
German
Beginner (A1)
Timeline
Furniture Repair Technician
Ricsons, Inc.
01.2015 - Current
Warehouse/Dock Supervisor
Ricsons, Inc.
10.1990 - Current
Delivery Driver
Ricsons, Inc.
10.1990 - 01.2020
High School Diploma -
Como High School