Michael Kirkner
Willowick,OH
Summary
Knowledgeable CAP Team 2 Associate bringing dedicated work ethic and abilities to handle continuous, fast-paced stock work. Skilled at managing, merchandising and rotating stock for maximum customer appeal and sales. Vigilant about correcting mistakes and spotting shrinkage.
Overview
22
22
years of professional experience
Work History
Key Account Manager
AMRESCO
08.2009 - 11.2014
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Delivered services to customer locations within specific timeframes.
- Worked well in ateam setting, providing support and guidance.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Applied effective time management techniques to meet tight deadlines.
- Excellent communication skills, both verbal and written.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Cultivated interpersonal skills by building positive relationships with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated respect, friendliness and willingness to help wherever needed.
National Accounts Manager
Pennington Seed Incorporated
12.2003 - 05.2008
- Consistently exceeded targeted sales and profit objectives, which included the development of pricing, packaging and merchandising strategies
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Developed short and long-term strategies for customer specific promotions and advertising programs that focused on exceeding the forecasted sales and profit objectives
- Developed and implemented comprehensive sales plan to achieve designated group sales objectives consistent with overall company short- and long-term objectives.
- In depth understanding of branding, private label, strategic planning & sku management
Regional Sales Manager
LESCO, Inc
04.1993 - 07.2003
- Prevented spoilage by rotating stock properly and collecting nearly-expired product for special promotions.
- Zoned assigned areas, including arranging supplies, merchandising products and removing damaged items.
- Suggested products to meet customers' needs or complement current selections.
- Helped customers on floor with locating, reaching and selecting merchandise.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Identified safety hazards and notified management to determine proper resolution of issues.
- Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
- Replenished inventory with focus on addressing customer needs.
- Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Communicated effectively with members of public in often crowded and noisy environments.
- Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
Education
Bachelor of Science - Business Management And Marketing
Ohio University
Athens, OH06.1991
Skills
- Safety
- Line Efficiency
- Inventory restocking
- Company standards
- Menu item familiarity
- Cooking procedures
- Schedule management
- Problem resolution
- Communications
- Planning and coordination
- Team building
- Relationship development
- Supervision
- Customer service
Timeline
Key Account Manager
AMRESCO
08.2009 - 11.2014
National Accounts Manager
Pennington Seed Incorporated
12.2003 - 05.2008
Regional Sales Manager
LESCO, Inc
04.1993 - 07.2003
Bachelor of Science - Business Management And Marketing
Ohio University