Michael K. Lewis
Kingsland,GA
Summary
Experienced General Manager with a background in strategic planning, operations management, and team leadership. Experience includes driving operational efficiency, implementing process improvements, and leading cross-functional teams. Known for strategic decision-making capabilities and ability to deliver results under challenging circumstances. Have positively influenced organizational performance through effective leadership and innovation.
Overview
26
26
years of professional experience
Work History
General Manager, High & Heavy Services for North America
Wallenius Wilhelmsen/Keen
Brunswick, GA
11.2020 - 02.2025
- Managed compliance with safety procedures while maintaining quality benchmarks and fiscal oversight for 14 EPC locations.
- (6) EPCs supporting Caterpillar factories, and (8) EPCs supporting US ports.
- Oversaw execution of advanced 80-acre EPC build.
- Provided leadership during times of organizational change or crisis situations.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Executed a warehouse management system for non-serialized parts.
- Developed an innovative mobile OS, streamlining the process for invoicing and inventory management.
- Evaluated employee performance on an ongoing basis.
- Provided guidance and direction regarding complex business issues that may arise during daily operations.
- Replaced ICE forklifts with EV to align with sustainability goals.
General Manager, High and Heavy Services
Wallenius Wilhelmsen/Keen
Carlisle, PA
12.2017 - 11.2020
- Managed operational standards related to safety and financial metrics for eight U.S. port facilities.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Director of Assembly Services
Keen Transport, Inc.
Carlisle, PA
09.2012 - 11.2017
- Directed safety protocols, supervised quality performance, and assessed financial metrics for two EPC efforts in PA.
- Enhanced Shippensburg EPC capabilities to meet increasing customer needs.
- Oversaw the complete assembly process for CNH 25-75 HP tractors originating in India and Korea.
- Modified large-scale projects to meet NY Department of Sanitation bid specifications.
- Executed field assembly and disassembly of large wheel loaders, haul trucks, and excavators.
- Assisted other Keen facilities with relevant tasks.
Territory Sales Manager
ACS Industries, Inc.
Savannah, GA
05.2008 - 08.2012
- Oversaw sales and service of construction equipment attachments across FL, GA, AL, MS, NC, and SC.
- Built networks by nurturing partnerships with construction equipment dealers.
- Built relationships with end users, including government and municipal businesses.
- Designed tailored solutions to meet requirements of Martin Marietta and other end users.
Service Manager
ASC Construction Equipment USA, INC.
Savannah, GA
04.2007 - 05.2008
- Work with customers to ensure they feel confident with ASC, investigate service failures, and negotiate invoice amounts between ASC and the customer.
- Drove revenue growth by aligning services with customer requirements.
- Maintain a fleet of service trucks, lube trucks, technicians, and administrative personnel within the service department.
- Provide reference materials, tools, and supplies, and enroll technicians in training.
- Managed repair processes under warranty terms for construction equipment marketed by dealership.
- Responsible for PM service and repairs to customer and ASC rental equipment.
- Review of Work Order Invoices for Warranty, CSA Agreements, and Customer Repairs.
- Analyze P&L statements to adjust service department strategies.
Facility Manager
Keen Transport, Inc.
Savannah, GA
06.2000 - 03.2007
- Analyzed service disruptions to identify root causes and mitigate recurring issues.
- Managed an outdoor warehouse and facility consisting of sixty acres of new construction equipment, including customer service, transportation, storage, maintenance, and modification of the equipment.
- Managed logistics for moving freight types, including Break Bulk and Ro Ro from port locations to warehouse.
- Oversaw preventative maintenance for a diverse fleet, including cranes, forklifts, semi-trucks, trailers and pickups.
- Oversaw approximately fifty-five employees throughout hiring and termination processes.
- Conducted monthly safety meetings and inspections of the facility, and provided training to employees regarding their essential job functions.
- Streamlined availability of essential resources ensuring seamless execution of job functions.
Entry Level Management
Keen Transport, Inc.
Carlisle, PA
09.1998 - 06.2000
- Specialized training focused on development towards Facility Manager role.
- Oversaw welding and fabrication operations for construction equipment parts.
- Coordinated scheduling of cranes and manpower for assembly and disassembly of construction equipment at job sites.
Education
Bachelor of Arts - Administration of Justice and Legal Studies
University of Pittsburgh
Pittsburgh, PASkills
- Construction equipment
- Project Coordination
- 5S Process Optimization
- On-Site Management
- Quality Management Skills
- Strategic Implementation
- Financial Budgeting
- Safety Compliance Experience
- Risk Mitigation Strategies
- Supply Chain Management
- Fleet Operations Maintenance
- Facility Operations Management
- Relationship Management
- Financial Analysis
- KPI Tracking
- Problem Solving
Accomplishments
- Eagle Scout - Boy Scouts of America
References
References available upon request.
Timeline
General Manager, High & Heavy Services for North America
Wallenius Wilhelmsen/Keen
11.2020 - 02.2025
General Manager, High and Heavy Services
Wallenius Wilhelmsen/Keen
12.2017 - 11.2020
Director of Assembly Services
Keen Transport, Inc.
09.2012 - 11.2017
Territory Sales Manager
ACS Industries, Inc.
05.2008 - 08.2012
Service Manager
ASC Construction Equipment USA, INC.
04.2007 - 05.2008
Facility Manager
Keen Transport, Inc.
06.2000 - 03.2007
Entry Level Management
Keen Transport, Inc.
09.1998 - 06.2000
Bachelor of Arts - Administration of Justice and Legal Studies
University of Pittsburgh
Similar Profiles
Chad JohnsonChad Johnson
Heavy Equipment Operator at Keen/Wallenius Wilhelmsen CompanyHeavy Equipment Operator at Keen/Wallenius Wilhelmsen Company
Gabriel Lopez LopezGabriel Lopez Lopez
Pre Delivery Inspector at Wallenius WilhelmsenPre Delivery Inspector at Wallenius Wilhelmsen
Ezekiel CarlsonEzekiel Carlson
Distributor at Wallenius Wilhelmsen SolutionsDistributor at Wallenius Wilhelmsen Solutions