Michael Kolden
Pasadena,CA
Summary
Dynamic operations leader with extensive experience at Yard House Restaurants, excelling in business development and performance management. Proven track record in driving growth and enhancing customer satisfaction through effective team development and strategic planning. Skilled in multi-unit management and fostering a collaborative work environment, ensuring operational excellence and financial stability.
Overview
2026
2026
years of professional experience
Work History
Regional Manager / Director of Operations
Yard House Restaurants
2008 - Current
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
General Manager
Yard House Restaurants
2003 - 2008
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
General Manager
Gordon Biersch
1999 - 2003
- Developed strategic initiatives to enhance customer satisfaction and boost sales performance.
- Trained and mentored staff, fostering a collaborative work environment focused on excellence.
- Analyzed operational metrics to identify areas for improvement and implement effective solutions.
- Oversaw daily operations, ensuring efficient workflow and adherence to company standards.
- Trained and guided team members to maintain high productivity and performance metrics.
Assistant General Manager
Gordon Biersch
1999 - 2000
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Enhanced operational efficiency by streamlining inventory management processes.
- Managed scheduling and payroll, optimizing labor costs while maintaining staff satisfaction.
- Trained new staff members, equipping them with skills needed for success in their roles.
Restaurant Manager
Planet Hollywood
1998 - 1999
- Carefully interviewed, selected, trained, and supervised staff.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Restaurant Manager
Rainforest Cafe
1995 - 1999
- Oversaw daily operations to ensure efficient restaurant service and customer satisfaction.
- Trained and mentored staff on food safety standards and operational procedures.
- Developed and implemented staff schedules to optimize labor costs and service levels.
- Managed inventory control processes to reduce waste and maintain supply levels.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Education
No Degree - Sociology And History
Macalester College
Saint Paul, MNSkills
- Goals and performance
- Performance management
- Business development and planning
- Human resources management
- Leadership development
- Leadership skills
- Team development
- Goal setting and performance metrics
- Multi-unit management
- Customer service
- Operations oversight
- Staffing oversight
Accomplishments
Rookie General Manager of the year 1999 at Gordon Biersch.
Timeline
Regional Manager / Director of Operations
Yard House Restaurants
2008 - Current
General Manager
Yard House Restaurants
2003 - 2008
General Manager
Gordon Biersch
1999 - 2003
Assistant General Manager
Gordon Biersch
1999 - 2000
Restaurant Manager
Planet Hollywood
1998 - 1999
Restaurant Manager
Rainforest Cafe
1995 - 1999
No Degree - Sociology And History
Macalester College