Michael Kontalonis

Member of REM Consulting Club at the University of Miami. The role of a Junior Strategist includes:

• Collaborated with clients to identify and clarify their needs
• Devised creative solutions aligned with client requirements
• Initiated and created projects tailored to client presentations

• Student at the University of Miami pursuing a Major in Sports Administration, with Minors in both Marketing and Management. I am using these courses to enhance my knowledge of the sports business, with the hope of entering the industry post-graduation.
• Conducted research for projects using university resources and databases.
• Collaborated with peers on group assignments and presentations in various courses.
• Assisted faculty with administrative tasks and classroom management duties.

Worked at the Fontainebleau Miami during Championship weekend with the University of Miami Football team to assist with hotel events. These tasks included:

• Collaborated with event staff to execute weekend player events seamlessly, enhancing overall event success
• Distributed event items to team and family members, contributing to a positive event experience
• Assisted players and staff with inquiries and concerns, ensuring smooth event operations

• Supported participants during packet pickup and registration, ensuring smooth onboarding experience.
• Resolved issues collaboratively with team members during event operations to maintain seamless event flow.
• Executed clean-up duties post-event, contributing to efficient venue restoration.

Assisted with event operations at CFB Championship weekend Fan Central.

• Assisted participants with packet pickup and registration, ensuring smooth process flow.
• Interacted with attendees to improve overall experience and address inquiries.
• Worked with team members to troubleshoot and resolve issues during event operations.

I gained valuable customer service experience while working at the SoccerEX convention in Miami. This experience included:

• Assisting VIPs throughout the event
• Ensured seamless experience for sponsors and companies participating in showcase.
• Assisted customers and visitors throughout event, enhancing overall satisfaction.

My daily role included:

• Contacted real estate agents in states where A&N is licensed to expand outreach efforts
• Facilitated connections between agents and top-performing associates to enhance collaboration
• Aligned potential clients with agents best suited for their needs to optimize client-agent partnerships