Adept at driving operational excellence, I enhanced compliance rates and team productivity across multiple roles, notably as HUD REAC Inspector at Agemark, LLC/ALG Senior. Leveraging skills in Quality Control and Training and Mentoring, I achieved HUD scores up to 100%, demonstrating a commitment to regulatory standards and workforce development. Forward-thinking HUD-REAC Inspector/Regional Maintenance Director possessing positive outlook and strong work ethic. Bringing 44 years of hands-on experience inspecting and maintaining facility physical plant operations in accordance with required regulatory standards. Recognized as excellent resource dedicated to improving operational efficiency and effectiveness.
Overview
44
44
years of professional experience
Work History
HUD REAC Inspector
Agemark, LLC/ALG Senior
08.2020 - 09.2024
Conducted Pre-REAC HUD Inspections for over 80 communities in North Carolina/Virginia
HUD Scores 2023-2024 range from 92-100
Prepared reports detailing findings of inspections, investigations, and tests.
Ensured compliance with industry HUD regulations through meticulous attention to detail during inspections.
Upheld codes and regulations governing materials, processes, and procedures to include the new NSPIRE requirements.
Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
Identified repair and upgrade requirements needed to meet safety and quality standards.
Maintained up-to-date inspection and audit records for improved reporting and analysis.
Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
Developed customized inspection checklists tailored to specific job sites, ensuring thorough evaluations.
Maintained up-to-date knowledge of regulatory changes to ensure inspections were conducted in line with current laws.
Increased compliance rates, meticulously auditing company practices against regulatory requirements.
Regional Maintenance Director
ALG Senior/BMS Maintenance
08.2013 - 08.2020
Managed regional facility maintenance oversight for 25-30 long term care properties throughout Eastern NC.
Managed maintenance team of 25 employees and coordinated repair schedule priorities.
Ensured regulatory compliance through diligent record-keeping practices and staying up-to-date on relevant industry standards pertaining to building codes and safety requirements.
Implemented energy-saving initiatives, resulting in decreased utility costs and a reduced environmental impact.
Ensured regulatory compliance through diligent record-keeping practices and staying up-to-date on relevant industry standards pertaining to building codes and life safety requirements.
Analyzed data on equipment performance to identify trends and inform future preventative measures, increasing overall reliability.
Increased team productivity by delegating tasks effectively according to individual skill sets and fostering a positive work environment conducive to collaboration.
Boosted operational efficiency with thorough training and development of maintenance personnel.
Established strong vendor relationships, negotiating favorable contracts for parts and services while maintaining high-quality standards.
Managed the successful execution of large-scale renovation projects, delivering results within budget constraints and established timelines.
Effectively resolved concerns related to property management or maintenance issues by providing prompt attention, clear communication, and follow-up actions as needed.
Collaborated with regional managers to align maintenance goals with company objectives, driving consistent progress towards targets.
Streamlined repair processes for increased efficiency by coordinating maintenance teams across multiple locations.
Tracked maintenance activity using Tels software to confirm compliance with industry requirements.
Administered work order maintenance requests and saw orders through to completion.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Defined clear targets and objectives and communicated to other team members.
Developed maintenance reports to assess program success and inform operational decisions.
Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
Maintenance Director
North Fork Management
01.2001 - 08.2013
Monitored building systems and directed preventive maintenance for 8 long term care properties in NC/VA.
Maintained compliance with local, state regulations and inspectors.
Maintained an open line of communication with onsite leadership to ensure facility building compliance.
Delegated tasks to carefully selected employees in alignment with resource management goals.
Improved facility efficiency by implementing preventative maintenance programs and coordinating repair projects.
Managed a team of maintenance technicians, providing training and guidance to ensure high-quality workmanship in all tasks performed.
Supervised employee performance, preventive maintenance, and safety.
Rolled out improved training programs for maintenance employees.
Enhanced safety within the workplace by conducting regular inspections, identifying hazards, and addressing issues promptly.
Sourced outside contractors for special projects and oversaw bidding and selection processes.
Managed efficient teams of up to 8 employees.
Developed and implemented building operations and maintenance policies.
Oversaw building renovations and expansions, ensuring timely completion while minimizing disruption to ongoing operations.
Managed outsourcing contracts for specialized services when necessary while continually monitoring quality control measures.
Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
Verified building areas were working optimally and kept clean.
Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
Maintenance
Lenoir County Schools
09.1980 - 12.2000
Performed routine equipment repairs and preventive maintenance for approximately 17 schools, to include supporting administrative and maintenance locations.
Recorded and tracked maintenance activities.
Scheduled repairs and regular maintenance of equipment.
Checked equipment to determine if maintenance was required.
Reduced downtime for maintenance by participating in a proactive preventive maintenance program.
Conducted preventive, corrective and predictive maintenance actions.
Increased equipment lifespan through diligent preventative maintenance practices.
Enhanced lifespan of flooring through regular and appropriate maintenance.
Inspected spaces to help identify maintenance needs.
Followed routine maintenance checklist.
Performed routine inspections and maintenance.
Education
High School Diploma -
Southern Wayne High School
Dudley, NC
06.1967
Skills
Quality Control
Visual inspections
Inspection Reporting
Training and mentoring
Safety awareness
Valid drivers license
Clean Driving Record
Equipment Inspection
Ethics and integrity
Regulatory Compliance
Project Management
Blueprint Reading
Timeline
HUD REAC Inspector
Agemark, LLC/ALG Senior
08.2020 - 09.2024
Regional Maintenance Director
ALG Senior/BMS Maintenance
08.2013 - 08.2020
Maintenance Director
North Fork Management
01.2001 - 08.2013
Maintenance
Lenoir County Schools
09.1980 - 12.2000
High School Diploma -
Southern Wayne High School
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