Michael Kostrewa
Kokomo,IN
Summary
I am a very well-respected citizen that was born and raised in Kokomo, Indiana. I am an orderly and committed individual offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. I am absolutely comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. I believe that success should always be measured not so much by the position that one has reached in life, but by the obstacles which he has overcome. Thank you for your time and I hope to hear from you soon.
Overview
9
9
years of professional experience
Work History
Front Office Executive
Ascension Medical Group
Kokomo, IN
12.2019 - Current
- Answered incoming calls and directed them to the appropriate department or individual.
- Performed administrative tasks such as scheduling appointments, filing paperwork.
- Organized filing systems for patient records and other documents according to company standards.
Crew Member
C&C Cleaning
Kokomo, IN
03.2019 - 12.2019
- Kept business entrances clean, tidy and professional in appearance.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Emptied wastebaskets and replaced liners.
- Monitored building security and safety by locking doors or avoiding hazards.
Front Desk Receptionist
Kokomo Family YMCA
Kokomo, IN
12.2015 - 03.2019
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
Education
Bachelor of Arts - Communication Studies
Indiana University Kokomo
Kokomo, IN04-2014
Bachelor of Science - Secondary Education
Ivy Tech Community College
Kokomo, IN04-2010
Skills
- Scheduling and calendar management
- Relationship Building
- Data entry expertise
- Cash Handling
- Appointment confirmation
- Customer Service
- Front Office Management
- File Organization
- Project Management
- Cleaning and organizing abilities
- Exceptional time management
Affiliations
- Actively involved with local community theatre
- Zumba Fitness instructor at the Kokomo YMCA for 15+ years
- Musician for several churches over the years
Timeline
Front Office Executive
Ascension Medical Group
12.2019 - Current
Crew Member
C&C Cleaning
03.2019 - 12.2019
Front Desk Receptionist
Kokomo Family YMCA
12.2015 - 03.2019
Bachelor of Arts - Communication Studies
Indiana University Kokomo
Bachelor of Science - Secondary Education
Ivy Tech Community College
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