
Dynamic leader with expertise in operations management and staff development, previously at Versatile Housing Solutions. Enhanced profitability through strategic business planning and strong customer relationships. Mentored teams to boost performance and satisfaction. Proven track record in compliance and risk mitigation, ensuring high-quality service delivery. Achieved a 20% increase in customer retention through exceptional service.
•Administered emergency medical care on scene and during transport.
•Collaborated with team members to assess patient conditions and needs.
•Operated medical equipment, including defibrillators and oxygen systems.
•Maintain the accurate patient records and documentation for each call.
•Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
•Participate in continuing education courses to maintain certification requirements.
•Provided excellent customer service and support is needed.
•Successfully managed multiple tasks simultaneously while providing quality service.
•Stocked inventory of essential supplies and beverages
•Maintain cleanliness and organization of bar area during busy shifts.
•Manage glassware and dishware, and sharing timely cleaning and restocking.