Michael Krivanec
Bonney Lake,WA
Summary
Proficient in system installations and skilled in building professional relationships, I consistently excel in my role at Catalyst Workplace Activation. Prioritizing customer satisfaction and team productivity, I enhance overall performance. My leadership in field supervision and unwavering commitment to safety protocols consistently surpass targets and reduce installation errors. These accomplishments showcase strong problem-solving abilities and adaptability in challenging situations.
Overview
2025
2025
years of professional experience
Work History
Lead Installer
Catalyst Workplace Activation
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
- Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
- Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
- Loaded and unloaded building materials used for construction.
- Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
- Enhanced team collaboration with effective communication of project goals and requirements.
- Maintained detailed records of completed installations, ensuring seamless handover to service departments for ongoing maintenance support.
- Developed customized installation plans to cater to individual client needs and preferences.
- Laid out materials and system components to prepare for installation.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Operated tools, equipment, and machinery according to safety standards.
- Spread out articles or materials and examined for holes, tears and other defects.
Walls Supervisor
Catalyst Workplace Activation
10.2012 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Sumner High School
Sumner, WA2007
Skills
- System installations
- Hand tools operation
- Field supervision
- Maintenance and repair
- Troubleshooting and testing
- Following safety practices
- Flooring
- Commercial construction experience
- Code requirements
- Taking precise measurements
- Customer Service
- Blueprint Reading
- Problem-solving abilities
- Multitasking
- Reliability
- Work order completion
- Safety Protocols
- Professionalism
- Time management abilities
- Physical Stamina
- Adaptability
- Precision measurement
- Emergency Response
- Problem-solving aptitude
- Process Improvement
- Component Assembly
- Regulatory Compliance
Timeline
Walls Supervisor
Catalyst Workplace Activation
10.2012 - Current
Lead Installer
Catalyst Workplace Activation
Sumner High School
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