Summary
Overview
Work History
Education
Skills
Timeline
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Michael Kuhner

Boston,MA

Summary

Experienced service professional with over a decade in the industry, dedicated to creating memorable culinary adventures. I bring innate attention to detail, a drive for growth, and refined interpersonal skills to exceed guest expectations. Emphasizing collaboration, adaptability, and fostering a positive work culture are pivotal in delivering an exceptional dining experience. Whether in a fast-paced, high-volume restaurant or engaging in conversations about old-world wines, my aim is consistently to create memorable experiences and life long patrons.

Overview

8
8
years of professional experience

Work History

Server/Bartender

Trillium Brewing Company
04.2022 - Current
  • Achieved exceptional results serving and bartending at Trillium Brewing Company, a high-volume establishment that did over $8.74 million in sales last year. Reliably demonstrating ability to thrive in this fast-paced environment, capacity to perform under high-pressure, while consistently exceeding expectations of our diverse clientele.
  • Demonstrated strong product knowledge by effectively describing, teaching, and recommending our variety of craft beer, resulting in increased sales and memorable experiences.
  • Routinely trained new staff members on all aspects of service, including product knowledge, core values, guest interactions, and handling difficult situations with professionalism and tact.

Server

Tuscan Kitchen Seaport
08.2021 - 04.2022
  • Regularly described dishes, including ingredients, preparation methods, and suggested pairings, helping refine and guide the guests personal experience.
  • Diligently maintained attention to detail at every level of service, adhering to our high standards, reputation, and intended ambience.
  • Supported flawless execution of private dining events, including wedding and corporate functions, by delivering premium service tailored to meet specific events needs.
  • Continuously enhanced my knowledge of wine and wine pairings, allowing educated recommendations to meet diverse clientele's taste.

Server/Bartender

Shojo Group ( Incl. Shojo, Ruckus, & BLR. )
03.2016 - 05.2020
  • Simultaneously employed across all three restaurants, namely: Shōjo, James Beard Nominated-Ruckus by Shōjo, and BLR by Shōjo (Best Little Restaurant), illustrating eagerness and persistence to expand my knowledge base in a diverse industry.
  • Coordinated with team during peak hours, enhancing efficiency and workflow, leading to better execution and refining guests overall experience.
  • Demonstrated reliability and composure in demanding circumstances, embracing additional responsibilities within Shōjo's growing Private Events.
  • Promoted positive work culture through communication and collaboration that extended to various departments across the establishments.

Education

Associate of Applied Science - Marketing Management

Georgia Piedmont Technical College
Decatur, GA

Skills

    Interpersonal skills

    Attention to detail

    Adaptability

    Analytical Thinking

    Teamwork and collaboration

    Problem-Solving Aptitude

Timeline

Server/Bartender

Trillium Brewing Company
04.2022 - Current

Server

Tuscan Kitchen Seaport
08.2021 - 04.2022

Server/Bartender

Shojo Group ( Incl. Shojo, Ruckus, & BLR. )
03.2016 - 05.2020

Associate of Applied Science - Marketing Management

Georgia Piedmont Technical College

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Michael Kuhner